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A customer has two DS8000 systems in their environment. One DS8000 has FlashCopy licensed while the other does not. The customer wishes to license FlashCopy on the second DS8000. Which of the following describes the TDA requirement in this situation（）
- A、a pre-sale TDA is mandatory
- B、a pre-install TDA is mandatory
- C、a pre-install TDA is not mandatory since it is not FirstIn Customer Location （FICL）
- D、both pre-sale and pre-install TDAs are mandatory
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更多 “ A customer has two DS8000 systems in their environment. One DS8000 has FlashCopy licensed while the other does not. The customer wishes to license FlashCopy on the second DS8000. Which of the following describes the TDA requirement in this situation（）A、a pre-sale TDA is mandatoryB、a pre-install TDA is mandatoryC、a pre-install TDA is not mandatory since it is not FirstIn Customer Location （FICL）D、both pre-sale and pre-install TDAs are mandatory” 相关考题
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The most important customer a technician has is:()
A. the customer standing right in front of them.B. the customer who owes the company the most money.C. the customer calling on the phone.D. the customer they have an appointment with in an hour.
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The most important customer a technician has is:（）A、the customer standing right in front of them.B、the customer who owes the company the most money.C、the customer calling on the phone.D、the customer they have an appointment with in an hour.
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The customer has recently installed a pSeries p5-570 with EMC attached disk storage. After installation， the customer complained that the disk access appeared to be too slow. How should the pSeries technical specialist best assist the customer？（）A、Recommend the customer call EMC.B、Recommend the customer call IBM hardware support.C、Recommend the customer contact SupportLine.D、Recommend the customer re-creates the volume groups.
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A company needs additional storage for a block I/O based database application. The application has low I/O bandwidth requirements across the campus. The customer has a TCP/IP infrastructure and is interested in low-cost products that are compatible with its environment. Which technology is most appropriate for this customer?（）A、SANB、FCoEC、FCIPD、iSCSI
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A customer has a failing HBA adapter and needs to identify the location of the adapter. Which of the following AIX commands should the specialist recommend the customer review？（）A、rmdevB、chdevC、drslotD、cfgmgr
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Machine policy templates can be assigned based on certain attributes of a machine. A customer organizes their machines based on the following requirements： The machines are all placed in specific Organizational Units in the Active Directory. The customer has Citrix Servers， and they have a specific naming convention meant only for their Citrix Servers. The customer has DHCP enabled for all the client machines. The customer has made it clear that they should not need to change anything in the existing infrastructure. Given these requirements， which single assignment attribute would be chosen for assigning machine policy templates？（）A、HostnamesB、IP AddressesC、Machine Group TagD、Active Directory Groups
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A customer has two sites located 500 kilometers apart. The customer has both a high-speedInternet link and dark fiber between the sites. The customer wants to utilize storage resources ateither site leveraging replication for disaster recovery implementations. The customer wants to linkthese two sites together. Which option provides the highest performance and is most reliable？（）A、iFCP routerB、FCIP routerC、DWDM and CWDMD、LC multi-mode 50 micron fiber
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What is the main reason for doing a Solutions Assurance Review with the customer？ （）A、To revalidate the total solutionB、To overcome objections to the solutionC、To review the pricing with the customerD、To ensure the customer has the correct applications
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A customer has a large UNIX environment and has engaged a pSeries technical specialist to work on a solution with them. Which of the following statements would best establish UNIX credibility with a knowledgeable customer？（）A、The technical support specialist has completed a UNIX course at college.B、The technical specialist has supported several similar projects and has earned an IBM AIX certification.C、The technical support specialist’s company sells $3M of UNIX computer systems every year.D、The technical support specialist has sold and installed at least a dozen Apple and iSeries systems with POWER processors.
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A solution provider has proposed a pSeries solution to a new customer. The solution is complex with a number of technologies that are new to the customer. They have a tight timeline for implementation. The solution provider has not been able to get a clear understanding as to how the customer will backup the system. What would be the most appropriate action to address the risks with this solution？（）A、Sell SysbackB、Conduct a SARC、Sell SupportlineD、Provide a project timeline
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A customer has been working with your company to purchase an iDataPlex cluster. They have a configuration from IBM and are getting ready to place an order. Which should be done of the following？（）A、A solution sizing questionnaireB、Verify the customer has the proper racksC、A Technical Delivery AssessmentD、Verify the customer has enough cooling in the computer room
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A customer is installing a new x3850 X5 server and has purchased a warranty upgrade on the server to 24 x 7 four hour response. The customer requested IBM help with setting up the RAID adapter. The customer was told IBM would not help them. Which of the following should be verified first？（）A、The customer used their IBM Customer NumberB、The customer has activated their base warrantyC、The customer purchased Remote Technical Support ServicepacD、The customer escalated the issue to the Duty Manager
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Which of the following customer environments is addressed by IBM System Storage N series gateways?（）A、 a customer with CIFS, NFS and GPFS requirements B、 a customer wanting to natively implement Easy Tier C、 a customer who has large block sequential write requirements D、 a customer who needs to consolidate multiple storage controllers under one managementinterface
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An opportunity has been successfully won by a Business Partner in collaboration with IBM. Whohas responsibility for conducting the TDA process?（）A、the customer alone B、the Business Partner C、IBM and the customer D、the Business Partner and IBM jointly
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A customer has a WebTrade application that initially uses the embedded LDAP to authenticate users. To enhance security, the customer decides to use OAM to authenticate some of the users against an external LDAP store. For this to work, a customer configured an OAMAuthenticator, but was not sure what to select for the Control Flag. What Control Flag should the customer choose?（） A、OPTIONALB、REQUISITEC、REQUIREDD、SUFFICIENTE、MANDATORY
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单选题An IBM Business Partner has sold a DS5020 and new IBM SAN switches to replace a customer EMC storage infrastructure. The customer dissatisfaction has arisen during the installation because according to the DS5020 interoperability matrix， two HP Proliant servers running Exchange have FC HBAs that are not supported. Which of the following is the most probable cause of the customer dissatisfaction（）A
The EMC storage specialist has not participated in the TDA meetingB
The FC HBAs are 4 Gbps technologyC
The Technical and Delivery Assessment review actions were not executedD
The customer should have checked that the HBAs are supported according to the HP storage interoperability matrix
考题
单选题A customer recently purchased a new x3550 M3 server and one of the hard drives has failed. The customer has a standard warranty. They called you asking for a replacement. Which action should the customer take？（）A
Contact the IBM FTSS to replace the driveB
Contact the IBM CSR or SSR to replace the driveC
Order a replacement driveD
Contact IBM Service
考题
单选题What is the main reason for doing a Solutions Assurance Review with the customer？ （）A
To revalidate the total solutionB
To overcome objections to the solutionC
To review the pricing with the customerD
To ensure the customer has the correct applications
考题
单选题Which of the following customer environments is addressed by IBM System Storage N series gateways?（）A
a customer with CIFS, NFS and GPFS requirements B
a customer wanting to natively implement Easy Tier C
a customer who has large block sequential write requirements D
a customer who needs to consolidate multiple storage controllers under one managementinterface
考题
单选题A new p5 customer has just installed a partitioned p5-550 alongside some older POWER4 servers. The pSeries technical specialist has received a call to say that the existing HMC （7315） cannot connect to the new server. How can the specialist help the customer？（）A
Explain to the customer that they need an additional HMC for the POWER5 system.B
Obtain a PO from the customer to purchase additional serial connections to the HMC.C
Obtain a PO from the customer to purchase additional Ethernet connections to the HMC.D
Explain to the customer that they need a firmware update on the HMC to support both POWER4 and POWER5.
考题
单选题A customer has a WebTrade application that initially uses the embedded LDAP to authenticate users. To enhance security, the customer decides to use OAM to authenticate some of the users against an external LDAP store. For this to work, a customer configured an OAMAuthenticator, but was not sure what to select for the Control Flag. What Control Flag should the customer choose?（）A
OPTIONALB
REQUISITEC
REQUIREDD
SUFFICIENTE
MANDATORY
考题
单选题A customer is installing a new x3850 X5 server and has purchased a warranty upgrade on the server to 24 x 7 four hour response. The customer requested IBM help with setting up the RAID adapter. The customer was told IBM would not help them. Which of the following should be verified first？（）A
The customer used their IBM Customer NumberB
The customer has activated their base warrantyC
The customer purchased Remote Technical Support ServicepacD
The customer escalated the issue to the Duty Manager
考题
单选题A customer has been working with your company to purchase an iDataPlex cluster. They have a configuration from IBM and are getting ready to place an order. Which should be done of the following？（）A
A solution sizing questionnaireB
Verify the customer has the proper racksC
A Technical Delivery AssessmentD
Verify the customer has enough cooling in the computer room
考题
单选题The most important customer a technician has is:（）A
the customer standing right in front of them.B
the customer who owes the company the most money.C
the customer calling on the phone.D
the customer they have an appointment with in an hour.
考题
单选题The pSeries sales representative has done an excellent job in educating the customer on the benefits of working with IBM. The customer is planning to implement their first ERP application. This new application will be critical to running their business. The customer has only a competitor’s UNIX systemcurrently installed. They are interested in obtaining a proposal from IBM. In addition to the AIX hardware and HACMP software， what else should be included in the IBM proposal for the new ERP solution？（）A
I/T services and education to help with the implementation of the hardware and softwareB
A Supportline specialist to work directly with the customer to manage any issues that ariseC
The services required to move the currently installed applications from the competitor’s systems to the IBM systemsD
A slimmed down solution to ensure that the IBM solution is less expensive than the competitor’s solution
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单选题A customer wants to know what version of DirectX the current workstation has installed. Which of the following command line tools would the customer use?（）A
editB
systeminfoC
gpedit.mscD
dxdiag
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单选题Megatronix has conducted a new customer ______ survey.A
satisfiedB
satisfactionC
satisfyingD
satisfactory
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