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AuserusesbothaMicrosoftWindowsMobile5.0&en
AuserusesbothaMicrosoftWindowsMobile5.0Smartphonebaseddevice
andaMicrosoftWindowsMobile5.0PocketPCPhoneEditiondeviceforOver-The-Air（OTA）e-mail.BothdeviceshaveMicrosoftMessagingandSecurityFeaturePackinstalled.
AremotewipecommandisissuedagainstthePocketPCdevice.
TheuserreconfigurestheActiveSyncsettingsonthePocketPCdevice.Whentheuserattemptssynchronization，thedevicehard-resetsagain.
YouneedtoensurethattheusercansynchronizethePocketPCdevice.
Whatshouldyoudo？（）
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