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单选题
A user reports that their machine seems to be running slower than usual. The user states that the computer has become progressively worse as more applications are installed. Which of the following is the FIRST step the technician should take?（）
A
Run the CHKDSK utility
B
Run the disk defragmenter utility
C
Increase the capacity on the system volume
D
Convert to a dynamic drive on the system
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A user, Jill, is reporting her mouse is moving when Jill is not moving it, and the computer is running slower than normal. Which of the following is the FIRST action that Karen, a technician, should take?（）A. Run chkdsk.B. Run an antivirus program.C. Replace the faulty mouse.D. Remove any recently added hardware.
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An application or user experiences poor performance， yet examination of the nfsstat -c output indicates no or very few timeouts and retransmits. This means that the client is receiving responses from the server as fast as it is asking for them. What is the first thing to be checked？（）A、There is an appropriate number of NFS daemons running on the server machineB、There is an appropriate number of biod daemons running on the client machineC、The server is not CPU boundD、There is an appropriate number of biod daemons running on the server machine
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A user reports that the Windows update function will not run on the computer but the Internet can be accessed. The user is running an original version of Windows XP Professional. Which of the following is MOST likely the cause？（）A、The user has not registered the copy of Windows.B、The user has not applied at least Service Pack 1 to their system.C、The user does not know what site to access for the updates.D、The user needs to flush the DNS cache.
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A user reports that the display on the laptop appears blurred. Which of the following is MOST likely the cause？ （）A、The LCD is not running in its native resolution.B、LCD monitors do not appear blurred.C、The drivers are improperly installed.D、More video memory needs to be allocated.
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A user, Jill, is reporting her mouse is moving when Jill is not moving it, and the computer is running slower than normal. Which of the following is the FIRST action that Karen, a technician, should take?（）A、Run chkdsk.B、Run an antivirus program.C、Replace the faulty mouse.D、Remove any recently added hardware.
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A technician just installed an antivirus suite on a workstation. It is kept up-to-date and has recently scanned the system. A day later the user reports slower response times than usual. Which of the following is the user MOST likely experiencing?（）A、AdvertisementsB、Resource consumptionC、A trojan infectionD、Unremoved viruses
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A user reports that their system is starting to run slower, especially when opening large local files. The system has sufficient RAM for the users applications, but the hard drive seems to have higher than normal activity when opening large files. Which of the following would be the BEST tool to diagnose and troubleshoot this problem? （）A、Task ManagerB、NTBACKUPC、FDISKD、Disk Defragmenter
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A user is reporting a loud grinding sound when the machine is powered on. The machine loadsinto windows and the user does not notice any performance issues. Which of the following is the MOST likely cause of the noise?（）A、PowersupplyfailureB、BadHDC、BadfanD、FaultyCD-Rom
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A user reports that the computer is running slowly. After running the SFC， a technician observes that the dllcache folder has become corrupted. Which of the following utilities can be run to repair the contents of the dllcache directory？ （）A、FORMATB、SFCC、HyperTerminalD、DEFRAG
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Bob, a user, reports that his computer is running slower since he viewed an online training presentation. Bob is also receiving an increased amount of spam email. Which of the following is the MOST likely cause of Bob’s issue?（）A、VirusB、WormC、Network bandwidthD、Malware
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A customer reports to Karen, a technician, that a PC’s video card has recently been upgraded and the computer reboots randomly. The last few restarts have happened during movie playback, playing a video game, and video editing. Which of the following is the MOST likely source of this issue?（）A、The card is not compatible with the hardware of the machine.B、The graphic driver for the card is corrupt.C、The video card requires additional power.D、The software the user is running is incompatible for the video card.
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A user reports that the computer’s hard drive is constantly running and the hard drive light is constantly flashing. Which of the following tools would be used to resolve this issue without losing data?（）A、chkdskB、fdiskC、defragD、format
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A solution for two batch applications was proposed in Companycom meeting. They are currently running in two LPARs on a p690. On a daily basis, both applications use 15% of the machine for their workload, and increase to 100% when their weekly reports are run. Since the reports are not run on the same day, what is the best solution?（）A、CODB、DLPARC、One big LPARD、Two separate p690 machines
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After rebooting the machine, Companycom notices that the machine is not performing as well as before. The applications are running slower, and their CPU utilization has increased. How can the customer check to see if a CPU was deallocated?（）A、Run the vmstat commandB、Run the iostat commandC、Run the lparstat commandD、Check the logs in the /var/adm/ras directory
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An administrator performs a Live Partition Mobility operation. After the operation completes， the administrator runs errpt -a. What is the machine ID reported by errpt command？（）A、 The machine ID of the machine that logged the errorB、 The machine ID of the machine that it is currently running onC、 The administrator defined machine ID in the /etc/machineid fileD、 The machine ID of the machine that the operating system was originally started on
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A user wants to connect to the database instance from an application that is running on a remote machine. Which tools should the DBA use to establish the required configuration to ensure that the user is able to connect to the database instance？（）A、Data PumpB、Oracle Net ManagerC、Oracle Enterprise ManagerD、Oracle Universal Installer （OUI）E、Database Configuration Assistant （DBCA）
考题
单选题An administrator performs a Live Partition Mobility operation. After the operation completes， the administrator runs errpt -a. What is the machine ID reported by errpt command？（）A
The machine ID of the machine that logged the errorB
The machine ID of the machine that it is currently running onC
The administrator defined machine ID in the /etc/machineid fileD
The machine ID of the machine that the operating system was originally started on
考题
单选题A user requests access to a new file share.The administrator adds the user to the group with the appropriate access.The user is still unable to access the share.Which of the following actions should the administrator do to resolve the permissions issue？（）A
Request the user to logoff and log back on.B
Add the user as an administrator on their local machine.C
Add the user as an administrator on the server.D
Run an ipconfig /renew on the user’s machine.
考题
单选题A user reports that the Windows update function will not run on the computer but the Internet can be accessed. The user is running an original version of Windows XP Professional. Which of the following is MOST likely the cause？（）A
The user has not registered the copy of Windows.B
The user has not applied at least Service Pack 1 to their system.C
The user does not know what site to access for the updates.D
The user needs to flush the DNS cache.
考题
单选题Bob, a user, reports that his computer is running slower since he viewed an online training presentation. Bob is also receiving an increased amount of spam email. Which of the following is the MOST likely cause of Bob’s issue?（）A
VirusB
WormC
Network bandwidthD
Malware
考题
填空题What is the probable cause if the fan seems to be running slower than usual?The oven has been put in a ____.
考题
单选题To parallel an incoming machine to a running machine therefore it is necessary to ensure firstly that （）.A
two frequencies must be brought into phaseB
the incoming machine accepts a small amount of loadC
the running machine must be unloadD
both voltages are equal
考题
单选题An application or user experiences poor performance， yet examination of the nfsstat -c output indicates no or very few timeouts and retransmits. This means that the client is receiving responses from the server as fast as it is asking for them. What is the first thing to be checked？（）A
There is an appropriate number of NFS daemons running on the server machineB
There is an appropriate number of biod daemons running on the client machineC
The server is not CPU boundD
There is an appropriate number of biod daemons running on the server machine
考题
单选题A customer reports to Karen, a technician, that a PC’s video card has recently been upgraded and the computer reboots randomly. The last few restarts have happened during movie playback, playing a video game, and video editing. Which of the following is the MOST likely source of this issue?（）A
The card is not compatible with the hardware of the machine.B
The graphic driver for the card is corrupt.C
The video card requires additional power.D
The software the user is running is incompatible for the video card.
考题
单选题A user reports that the display on the laptop appears blurred. Which of the following is MOST likely the cause？ （）A
The LCD is not running in its native resolution.B
LCD monitors do not appear blurred.C
The drivers are improperly installed.D
More video memory needs to be allocated.
考题
多选题A user wants to connect to the database instance from an application that is running on a remote machine. Which tools should the DBA use to establish the required configuration to ensure that the user is able to connect to the database instance？（）AData PumpBOracle Net ManagerCOracle Enterprise ManagerDOracle Universal Installer （OUI）EDatabase Configuration Assistant （DBCA）
考题
单选题A user reports that their machine seems to be running slower than usual. The user states that the computer has become progressively worse as more applications are installed. Which of the following is the FIRST step the technician should take?（）A
Run the CHKDSK utilityB
Run the disk defragmenter utilityC
Increase the capacity on the system volumeD
Convert to a dynamic drive on the system
考题
单选题A technician just installed an antivirus suite on a workstation. It is kept up-to-date and has recently scanned the system. A day later the user reports slower response times than usual. Which of the following is the user MOST likely experiencing?（）A
AdvertisementsB
Resource consumptionC
A trojan infectionD
Unremoved viruses
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