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Just as in face-to-face communication, there are some basic rules of behavior(行为) that should be followed on the Internet. The basic rule is simple: treat others in the same way you would want to be treated. ①Imagine how you’d feel if you were in the other person’s shoes.
For anything you’re about to send: ask yourself, “ Would I say that to the person’s face?” If the answer is no, rewrite and reread. If someone in the chat room is rude to you, you needn’t to fire back. You should either ignore(不理睬) the person, or use your chat software to block their messages. Remember to respect the beliefs and opinions of others in the chat room.
②Offer advice when asked by newcomers, as they may not be sure what to do or how to communicate. When someone makes a mistake, be kind about it. If you do decide to tell someone about the mistake, point it out politely. At the same time, if you find you are wrong, be sure to correct yourself and apologize to those that you have offended(冒犯).③询问别人诸如年龄、性别和家庭情况等隐私问题是不礼貌的。Unless you know the person very well, and you are both comfortable with sharing personal information, or don’t ask such questions.
76. In the chat room we must respect others’ ____________ and __________.
参考答案
更多 “ Just as in face-to-face communication, there are some basic rules of behavior(行为) that should be followed on the Internet. The basic rule is simple: treat others in the same way you would want to be treated. ①Imagine how you’d feel if you were in the other person’s shoes.For anything you’re about to send: ask yourself, “ Would I say that to the person’s face?” If the answer is no, rewrite and reread. If someone in the chat room is rude to you, you needn’t to fire back. You should either ignore(不理睬) the person, or use your chat software to block their messages. Remember to respect the beliefs and opinions of others in the chat room.②Offer advice when asked by newcomers, as they may not be sure what to do or how to communicate. When someone makes a mistake, be kind about it. If you do decide to tell someone about the mistake, point it out politely. At the same time, if you find you are wrong, be sure to correct yourself and apologize to those that you have offended(冒犯).③询问别人诸如年龄、性别和家庭情况等隐私问题是不礼貌的。Unless you know the person very well, and you are both comfortable with sharing personal information, or don’t ask such questions.76. In the chat room we must respect others’ ____________ and __________. ” 相关考题
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A、spontaneityB、responsibilityC、complexityD、confusion
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Utterance meaning in a face－to－face communication refers to().
A、what the speaker has intended to convey in what is saidB、what what is said normally meansC、what the hearer has understood on the basis of what is saidD、the associative meaning words have
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Which of following is NOT a nonverbal behavior. in people’s communication? ()
A.the way one sitsB.how much one smilesC.the telephone messagesD.how much eye contact one makes
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For data transmission to be successful，sending and receiving devices must follow a set of communication rules for the exchange of information. These rules are known as（ ）.A.E-mail B.Intemet C.network D.protocols
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As modern linguistics aims to describe and analyze the language people actually use, and not to lay down rules for “correct” linguistic behavior, it is said to be _____.?A.prescriptive
B.sociolinguistiC.C.descriptive
D.psycholinguistiC.
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The process of perceiving others is rarely translated(to ourselves or others) into cold,objective terms．"She was 5 feet 8 inches tall, had fair hair, and wore a colored skirt．" More often, we try to get inside the other person to pinpoint his or her attitudes, emotions, motivations,abilities, ideas, and characters． Furthermore, we sometimes behave as if we can accomplish this difficult job very quickly--perhaps with a two-second glance．
We try to obtain information about others in many ways． Berger suggests several methods for reducing uncertainties about others; who are known to you so you can compare the observed person's behavior with the known others' behavior, observing a person in a situation where social behavior is relatively unrestrained or where a wide variety of behavioral responses are called for,deliberately structuring the physical or social environment so as to observe the person's responses to specific stimuli, asking people who have had or have frequent contact with the person about himor her, and using various strategies in face-to-face interaction to uncover information about another person--question, self-disclosures, and so on．
Getting to know someone is a never-ending task, largely because people are constantly
changing and the methods we use to obtain information are often imprecise． You may have known someone for ten years and still know very little about him． If we accept the idea that we won't ever fully know another person, it enables us to deal more easily with those things that get in the way of accurate knowledge such as secrets and deceptions． It will also keep us from being too surprised or shocked by seemingly inconsistent behavior． Ironically, those things that keep us from knowing another person too well (e． g． secrets and deceptions) may be just as important to the development of a satisfying relationship as those things that enable us to obtain accurate knowledge about a person (e． g． disclosures and truthful statement)．
Some people are often surprised by what other people do． According to Berger, that is mainly because__________．A.some people are more emotional than others
B.some people are not aware of the fact that we will never completely know another person
C.some people are sensitive enough to sense the change of other people's attitudes
D.some people choose to keep to themselves
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For data transmission to be successful，sending and receiving devices must follow a set of communication rules for the exchange of information. These rules are known as ( ).A.E-mail
B.Internet
C.network
D.protocols
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It' s no use just__________me to do it; give me some positive help if possible.A.told
B.having been told
C.telling
D.to be told
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资料：No matter how carefully you pick the members on your team,you may still end up with a negative employee.These workers don’t necessarily fall into the category of “toxic,”but they’re just kind of a drag with their cynical, pessimistic worldview.If you ‘re dealing with a negative employee,here are 3 steps to take.
FIND OUT WHY
If you decide to proceed in addressing the behavior,think about whether there have been behavior changes recently.Is the negativity a constant or has the behavior escalated?If the latter ,was there an event that led up to the change?Individuals in the workplace live multi-dimensional lives,and other non-workplace stresses may impact work productivity and mood.
In an April 2016 report in the Journal of Managerial Psychology,a team of Toronto researchers found that employee who are cynical of their workplace may feel more positive if their managers are supportive.
DISCUSS GOALS
When discussing the situation with your negative employee,it is recommended to frame the discussion in the context of the Individual’s goals.”Tone policing” where you simply point out pessimistic commentary without addressing the root cause, rarely works and may just cause more resentment.Get to the root of the issue and find out if the employee needs additional training,perhaps in management or communication skills,to overcome a deficit.
ADDRESS ISSUES
A direct,solutions-oriented conversation with the employee can uncover problems or circumstances driving the behavior.If there are workplace issue that can be solved,consider doing so if it make sense.If there are personal issues that have caused an escalation in negative behavior,examine whether accommodations can be made to help the person while they’re going through such challenges.Some employees don’t have great interpersonal skills,and putting them in jobs where they are more focused on job-related tasks than on interactions with others can be an effective solution,too.
According to paragraph three,what does the phrase”tone policing”mean?A.Being very inquisitive just like a policeman.
B.Speaking directly about one’s shortcoming without considering one’s feelings
C.Hitting the nail on the head in the conversation.
D.Focusing on the negative emotion behind a message rather than the real problem
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For nearly ten years,the Unified Modeling Language（UML）has been the industry standard for visualizing,specifying,constructing,and documenting the（1）of a software-intensive system.As the（2）standard modeling language,the UML facilitates communication and reduces confusion among project（3）.The recent standardization of UML 2.0 has further extended the language's scope and viability.Its inherent expressiveness allows users to（4）everything from enterprise information systems and distributed Web-based applications to real-time embedded systems.The UML is not limited to modeling software.In fact,it is expressive enough to model（5）systems,such as workflow in the legal system,the structure and behavior of a patient healthcare system,software engineering in aircraft combat systems,and the design of hardware.To understand the UML,you need to form a conceptual model of the language,and this requires learning three major elements:the UML's basic building blocks,the rules that dictate how those building blocks may be put together,and some common mechanisms that apply throughout the UML.
（5）____A.non-hardware
B.non-software
C.hardware
D.software
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共用题干
第二篇Although it can be argued that voice,and E-mail are more efficient,and in many ways,more convenient,I still prefer to communicate in person,or if that is not possible,by telephone.In my expenence,face-to-face interactions are best for a number of reasons.In the first place,when you hear the speaker's tone of voice,you are better able to judge the attitude and emotions that can be easily hidden in a written reply.In addition,the exchange is more immediate.Even instant messaging isn't as fast as a verbal interaction in person or by phone.E-mail seems efficient;however, sometimes multiple messages over several days are required to clarify the information that a short phone call would have taken care of in one communication.We have all tried to return a voice mail only to hear a recording on the original caller's voice mail. Clearly,no real communication is possible in a situation that only allows one person to talk.Moreover,the body language and the expression on the speaker's face often communicate more than the words themselves.Research indicates that more than 80 percent of a message is nonverbal.The way that a speaker stands or sits can indicate interest or disagreement.The eye contact and the movement of the eyebrows and the mouth can actually communicate the opposite of the words that the speaker is saying. Finally,no technology has succeeded in duplicating a firm handshake to close a deal,a hug to encourage a friend,or a kiss goodbye.Until E-mail and voice mail can provide the subtle communication,the immediate interaction,and the emotional satisfaction of a face-to-face conversation,complete with facial expressions and gestures,I will prefer to talk instead of to type.The writer prefers face-to-face communication because of the following reasons except________.A:face-to-face communication is more immediate and you can judge the speaker's attitude and emotionsB:you can talk to many people at the same time in a face-to-face communicationC:nonverbal language conveys more meaning than verbal language in a communicationD:you can get emotional satisfaction by having physical contact with the person you are talking to in a face-to-face communication
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共用题干
第三篇According to the most recent research on parenting,caretakers tend to use three strategies for disciplining children.Power includes the use of physical punishment such as spanking or the threat of physical punishment,but parents can also demonstrate power by taking away a privilege such as using the car, attending a sporting event,or in the case of a very young child,playing with a favorite toy.In spite of the fact that power strategies,especially severe physical punishment,can cause children to fear or even hate parents,it's surprising that power remains the strategy used most often in disciplining children. It's also worth noting that children who are harshly disciplined in this way tend to be hostile, defiant,and aggressive socially.Second in popularity after power is the withholding of affection.This can take the form of refusal to communicate with a child,threatening to abandon or reject the child,or otherwise treating children as though they were unworthy of love.Interesting enough,children disciplined in this way appear on the surface to be very self-disciplined,even model children who are seldom in trouble,but underneath,these same children are generally very nervous,insecure and dependent others to approve of and guide their evaluation of behavior.Finally,management techniques are employed for discipline.These begin with a set of rules that are clearly expressed at an age-appropriate level. To enforce the rules,parents use a combination of praise and approval with explanation and reasoning,always referring back to the rules.But regardless of the strategy,the behavior that has precipitated punishment should be clearly understood,and the consequences should be consistent. Key to any kind of discipline is a pattern of consistency so that children understand the relationship between the rules,their behavior,and the consequences.Which of the following statements is NOT true?A:Power strategies are used by a lot of parents because it's very effective way to discipline children.B:Some children may appear to he very self-disciplined but actually very nervous and insecure.C:Consistency is very important to any kind of discipline.D:The rules parents set for their children should be age-appropriate.
考题
共用题干
第二篇Although it can be argued that voice,and E-mail are more efficient,and in many ways,more convenient,I still prefer to communicate in person,or if that is not possible,by telephone.In my expenence,face-to-face interactions are best for a number of reasons.In the first place,when you hear the speaker's tone of voice,you are better able to judge the attitude and emotions that can be easily hidden in a written reply.In addition,the exchange is more immediate.Even instant messaging isn't as fast as a verbal interaction in person or by phone.E-mail seems efficient;however, sometimes multiple messages over several days are required to clarify the information that a short phone call would have taken care of in one communication.We have all tried to return a voice mail only to hear a recording on the original caller's voice mail. Clearly,no real communication is possible in a situation that only allows one person to talk.Moreover,the body language and the expression on the speaker's face often communicate more than the words themselves.Research indicates that more than 80 percent of a message is nonverbal.The way that a speaker stands or sits can indicate interest or disagreement.The eye contact and the movement of the eyebrows and the mouth can actually communicate the opposite of the words that the speaker is saying. Finally,no technology has succeeded in duplicating a firm handshake to close a deal,a hug to encourage a friend,or a kiss goodbye.Until E-mail and voice mail can provide the subtle communication,the immediate interaction,and the emotional satisfaction of a face-to-face conversation,complete with facial expressions and gestures,I will prefer to talk instead of to type.Which is the best title for the passage?A:Effective Communication.B:Why I Prefer Face-to-face Interaction.C:Nonverbal Language.D:Advantages of Modern Communication.
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As modern linguistics aims to describe and analyze the language people actually use, and not to lay down rules for "correct" linguistic behavior,it is said to be （）.AprescriptiveBsociolinguisticCdescriptiveDpsycholinguistic
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单选题与顾客接触的每一个时间点即为关键时刻（MOT），它通常是从人员的下列ABC三个方面给予关注，请选出其中最合适的一组：（）A
外表（Appearance）、行为（Behavior）、沟通（Communication）B
态度（Attitude）、表情（Brow）、外貌（Colour）C
外表（Appearance）、表情（Brow）、沟通（Communication）D
态度（Attitude）、行为（Behavior）、外貌（Colour）
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单选题As modern linguistics aims to describe and analyze the language people actually use, and not to lay down rules for "correct" linguistic behavior,it is said to be （）.A
prescriptiveB
sociolinguisticC
descriptiveD
psycholinguistic
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单选题Effective communication between a dog and its owner is _____.A
essential to solve the dog’s behavior problemsB
the foundation for dogs to perform tasksC
a good way to teach the dog new tricksD
an extreme measure in obedience training
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