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单选题
The technician is working on a system and has determined that the hard drive must be reimaged. However, the customer wants to retain all the data. Which of the following would take the LEAST amount of time to implement?（）
A
Create a new partition on the hard drive, copy all data to the new partition, reimage the drive, and the old data will be on the new partition and accessible.
B
Install a new hard drive, slave the old drive, image the new drive, and show the customer how to access their data on the old drive.
C
Upload the data to an external FTP server, reimage the drive, and then restore the data to the newly imaged drive.
D
Copy data to a USB connected hard drive, reimage the drive, and then restore the data to the newly imaged drive.
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更多 “单选题The technician is working on a system and has determined that the hard drive must be reimaged. However, the customer wants to retain all the data. Which of the following would take the LEAST amount of time to implement?（）A Create a new partition on the hard drive, copy all data to the new partition, reimage the drive, and the old data will be on the new partition and accessible.B Install a new hard drive, slave the old drive, image the new drive, and show the customer how to access their data on the old drive.C Upload the data to an external FTP server, reimage the drive, and then restore the data to the newly imaged drive.D Copy data to a USB connected hard drive, reimage the drive, and then restore the data to the newly imaged drive.” 相关考题
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A technician has just finished installing a new NIC into a customer’s desktop. Which of thefollowing should the technician do NEXT?()
A. Perform a full system backup.B. Follow up with the customer, verifying satisfaction.C. Ask their manager to contact the customer.D. Perform a complimentary virus scan.
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A manufacturer has instructed a technician to update the software that resides on the flash ROMchip of an integral system add-in component. Which of the following types of software needs to be updated?（）A. System BIOSB. FirmwareC. OS PatchD. Driver
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While troubleshooting a video problem on an application server, the system administrator has determined that the video firmware should be updated. Which of the following sources should be used to locate an appropriate update for this hardware?（）A、Third-party manufacturerB、Video chipset manufacturerC、Server manufacturerD、Operating system manufacturerE、Shareware file sharing site
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A server technician has been attempting to install an operating system on the company test server for several days. The technician has experienced error messages at several points of theinstallation and the system has frozen during various parts of the boot process. The technician has replaced the power supply， graphics card and installation disk with known good components.Which of the following could be causing these issues？（）A、Storage driver not loadedB、Fragmented hard driveC、Damaged or faulty NIC chipsetD、Damaged or faulty system boardE、Memory incompatible with the processorF、Missing voltage regulator
考题
A manufacturer has instructed a technician to update the software that resides on the flash ROMchip of an integral system add-in component. Which of the following types of software needs to be updated?（）A、System BIOSB、FirmwareC、OS PatchD、Driver
考题
A technician is working on a SOHO wireless network and notices that the wireless adaptor in the laptop shows excellent connection at 11Mbps. The technician has a wireless N adaptor. Which of the following would BEST describe this connection speed?（）A、The laptop is too far away from the WAP.B、The WAP is using 802.11a frequencies.C、The laptop is only set to allow 802.11n connections.D、The technician is on an 802.11b network.
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A system has three different network adapters installed. Which of the following should a technician use to get the details of all the adapters at the same time?（）A、IPCONFIG /ALLB、NETSTAT /AC、NBTSTAT /ALLD、PING LOCALHOST
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A technician is troubleshooting a workstation that has the wrong time information. All workstations should be pointing to a central NTP server. Which of the following locations would the technician check to investigate error messages related to this issue?（）A、IIS logB、Application logC、System logD、Security log
考题
The technician is working on a system and has determined that the hard drive must be reimaged. However, the customer wants to retain all the data. Which of the following would take the LEAST amount of time to implement?（）A、Create a new partition on the hard drive, copy all data to the new partition, reimage the drive, and the old data will be on the new partition and accessible.B、Install a new hard drive, slave the old drive, image the new drive, and show the customer how to access their data on the old drive.C、Upload the data to an external FTP server, reimage the drive, and then restore the data to the newly imaged drive.D、Copy data to a USB connected hard drive, reimage the drive, and then restore the data to the newly imaged drive.
考题
An end user reports that their computer is making noise constantly. The technician notes that the hard drive activity light is on frequently. The technician finds plenty of free space on the drive.Which of the following BEST explains why the drive light is continuously active?（）A、The system has a fragmented hard drive.B、The drive interface needs to be changed.C、The user has too many documents on the hard drive.D、The system page file has an issue.
考题
A customer reports that their sound is not working. They state that the speakers worked previously. Which of the following should the technician check？（）A、Speakers are in regulatory compliance.B、Speakers are on and the mute is off.C、Ensure the speakers are on the Windows HCL.D、Verify the system has enough hard drive space.E、The audio driver is installed correctly.F、Speakers are plugged into the correct jack.
考题
A user has just moved a PC from one office to another. The patch cable and the NIC do notappear to be functioning in the new office but were working before the move. The patch cable is plugged in correctly to both the NIC and the wall jack. Which of the following actions should the technician take FIRST?（）A、Verify that the network card is compatible with the operating system.B、Verify that the port on the switch is enabled.C、Update the network card driver.D、Replace the network cable with a crossover cable.
考题
A client asks a technician to add a DVD+R burner to a computer system. The technician does this and successfully tests the drive. Three weeks later， the client calls and says that the burner is no longer working. The technician learns that the drive reads CDs and DVDs， but will no longer burn DVDs. When arriving on site， what is the FIRST action that the technician should take？（）A、check for a faulty IDE cableB、be sure that the DVD+R is formatted before using itC、check for incompatible mediaD、re-install the DVD burning software
考题
A system administrator has determined a root mirrored disk， hdisk1， needs to be replaced. The root volume has been unmirrored. What is the next step to remove the disk drive？（）A、cfgmgrB、rmdev -d hdisk1 -lC、reducevg rootvg hdisk1D、have the IBM CE replace the disk
考题
单选题A client asks a technician to add a DVD+R burner to a computer system. The technician does this and successfully tests the drive. Three weeks later， the client calls and says that the burner is no longer working. The technician learns that the drive reads CDs and DVDs， but will no longer burn DVDs. When arriving on site， what is the FIRST action that the technician should take？（）A
check for a faulty IDE cableB
be sure that the DVD+R is formatted before using itC
check for incompatible mediaD
re-install the DVD burning software
考题
单选题A technician has just finished installing a new NIC into a customer’s desktop. Which of thefollowing should the technician do NEXT?（）A
Perform a full system backup.B
Follow up with the customer, verifying satisfaction.C
Ask their manager to contact the customer.D
Perform a complimentary virus scan.
考题
单选题The technician has replaced a power supply with an identical power supply, and now the high end graphics card is not working. Which of the following should the technician check?（）A
The memoryB
The CMOS batteryC
The PCIe power jackD
The processor for chip creep
考题
单选题An end user reports that their computer is making noise constantly. The technician notes that the hard drive activity light is on frequently. The technician finds plenty of free space on the drive.Which of the following BEST explains why the drive light is continuously active?（）A
The system has a fragmented hard drive.B
The drive interface needs to be changed.C
The user has too many documents on the hard drive.D
The system page file has an issue.
考题
单选题A user has just installed an application that is causing system instability and lock-ups and is not allowing a clean uninstall. To resolve this issue, the technician should:（）A
power cycle the system completely.B
run an on-demand virus scan.C
perform a system restore.D
check the installation event logs
考题
单选题A technician is working on a SOHO wireless network and notices that the wireless adaptor in the laptop shows excellent connection at 11Mbps. The technician has a wireless N adaptor. Which of the following would BEST describe this connection speed?（）A
The laptop is too far away from the WAP.B
The WAP is using 802.11a frequencies.C
The laptop is only set to allow 802.11n connections.D
The technician is on an 802.11b network.
考题
单选题A system administrator has determined that a recently applied APAR needs to be removed. Which of the following installp options will remove the APAR？（）A
cleanupB
commitC
deinstallD
reject
考题
单选题A System p administrator has determined that a recently applied APAR needs to be removed. Which of the following installp options will remove the APAR（）A
cleanupB
uninstallC
deinstallD
reject
考题
单选题A technician has fixed a reported issue with a heavily used software program and users have verified that the program is working correctly. Which of the following should the technician do NEXT？（）A
Document the process and update the baseline.B
Test the theory of probable cause and verify with the software vendor.C
Establish a plan of action to be included in the business impact analysis.D
Implement the software manufacturer workaround.
考题
单选题A customer states their computer was fine until yesterday when they heard a pop noise and thecomputer stopped working. Which of the following components should the technician test FIRST?（）A
Main system boardB
ProcessorC
Hard disk driveD
Power supply
考题
单选题A technician is installing Windows XP on a system that has a SATA HDD. Which of the following will the technician MOST likely have to do to start the installation? （）A
Press the F8 KeyB
Press the F3 KeyC
Press the F2 KeyD
Press the F6 Key
考题
多选题While troubleshooting a video problem on an application server, the system administrator has determined that the video firmware should be updated. Which of the following sources should be used to locate an appropriate update for this hardware?（）AThird-party manufacturerBVideo chipset manufacturerCServer manufacturerDOperating system manufacturerEShareware file sharing site
考题
多选题A server technician has been attempting to install an operating system on the company test server for several days. The technician has experienced error messages at several points of theinstallation and the system has frozen during various parts of the boot process. The technician has replaced the power supply， graphics card and installation disk with known good components.Which of the following could be causing these issues？（）AStorage driver not loadedBFragmented hard driveCDamaged or faulty NIC chipsetDDamaged or faulty system boardEMemory incompatible with the processorFMissing voltage regulator
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