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单选题
A user is unable to view any DVDs on their laptop which has a DVD-ROM drive installed. After further investigation, the technician realizes that there is not any DVD-ROM or CD-ROM available under the My Computer utility. Which of the following system utilities would MOST likely be used to identify and resolve this issue?（）
A
Task Manager
B
Device Manager
C
DEFRAG
D
Event Viewer
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更多 “单选题A user is unable to view any DVDs on their laptop which has a DVD-ROM drive installed. After further investigation, the technician realizes that there is not any DVD-ROM or CD-ROM available under the My Computer utility. Which of the following system utilities would MOST likely be used to identify and resolve this issue?（）A Task ManagerB Device ManagerC DEFRAGD Event Viewer” 相关考题
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A user has a new laptop with a quad－core processor, and wants to increase the memory of theunit. Which of the following memory types would be the BEST choice?()
A.DIMMB.RIMMC.SIMMD.SODIMM
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A user is unable to view any DVDs on their laptop which has a DVD-ROM drive installed. After further investigation, the technician realizes that there is not any DVD-ROM or CD-ROM available under the My Computer utility. Which of the following system utilities would MOST likely be used to identify and resolve this issue?（）A. Task ManagerB. Device ManagerC. DEFRAGD. Event Viewer
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Which of the following is enabled in the BIOS that will prompt a user to enter their password every time the laptop performs a POST?()
A. Power User accessB. Power on passwordC. Administrative passwordD. User profile access
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A company finished upgrading the wireless encryption to WPA2 Enterprise. The administratorreceives a call from a user who is unable to connect to the company wireless.Which of the following is MOST likely causing the connection problem?（）A. The laptop is missing the software supplicantB. The access point SSID is hidden.C. The laptop only supports TKIP and AES encryption,D. The access point is on the wrong channel.
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Which of the following is enabled in the BIOS that will prompt a user to enter their password every time the laptop performs a POST?（）A、Power User accessB、Power on passwordC、Administrative passwordD、User profile access
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A user in your company has a laptop， which he uses both， on and off the network. You want to change the users profile to roaming but when you attempt to change the setting， the Roaming profile option is grayed out. How can you change the laptop users profile to roaming？（）A、In Control Panel， System， User Profiles Tab， change profile to roaming.B、Have him log back into the network.C、Change the Profile to a Mandatory User Profile.D、Change the profile to a Mandatory Roaming Profile.
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A user has purchased a laptop that has no means to charge the battery. Which of the followingwould the user MOST likely purchase?（）A、USB cableB、AC adapterC、PCMCIA cardD、Replacement battery
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A user has a new network printer they want setup in their home. The user wants all their PCs aswell as any guests with laptops to be able to print to it. Which of the following connection methods would be the MOST effective for meeting these requirements？（）A、802.11gB、USBC、EthernetD、BluetoothE、Serial
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A display on a laptop has become very dim, almost unable to be seen. Which of the followingcomponents is the MOST likely cause of this problem?（）A、Video cardB、Inverter boardC、AC adapterD、Processor
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A user is unable to view any DVDs on their laptop which has a DVD-ROM drive installed. After further investigation, the technician realizes that there is not any DVD-ROM or CD-ROM available under the My Computer utility. Which of the following system utilities would MOST likely be used to identify and resolve this issue?（）A、Task ManagerB、Device ManagerC、DEFRAGD、Event Viewer
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A user reports that they are unable to reach a particular website. The user had no issues reaching the site earlier in the day. Which of the following is the MOST likely cause of the lack of access？（）A、The VLAN is misconfiguredB、The user has an improperly configured NICC、The DHCP server is downD、The DNS server is down
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A user is attempting to connect to the network remotely using a laptop and dial-up. The user plugsthe cable into the only available laptop connection, but the connector is loose inside the port. TheMOST likely reason the connector is loose is the:（）A、RJ-11 connector needs to be re-crimpedB、User has plugged into the laptop's NIC portC、User has plugged the wrong end of the cable into the portD、RJ-11 connector needs to be replaced with an RJ-45 connector
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A user reports that their touchpad no longer works on their laptop. Which of the following is the FIRST troubleshooting step?（）A、Plug in USB keyboardB、Check for a disable switchC、Contact the laptop manufacturerD、Plug in a USB mouse
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A user reports that they are unable to open any audio files. Yesterday, the user uninstalled third party music software. Which of the following is the MOST likely cause of the user’s error?（）A、The file associations were not returned after the software was uninstalled.B、The user is not opening the files correctly.C、The uninstalled software has corrupted all the audio files on the computer.D、The sound card is not properly configured.
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A user cannot undock a laptop from the docking station. Which of the following is the MOST likely cause?（）A、The laptop is not turned offB、The power cable is not unpluggedC、The lock button is set to lockD、The ACPI settings are configured improperly
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A company finished upgrading the wireless encryption to WPA2 Enterprise. The administrator receives a call from a user who is unable to connect to the company wireless. Which of the following is MOST likely causing the connection problem?（）A、The laptop is missing the software supplicantB、The access point SSID is hidden.C、The laptop only supports TKIP and AES encryption,D、The access point is on the wrong channel.
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A user took a laptop on vacation and made changes to the configuration in order to use the device at the hotel. The user can reach the Internet, but cannot access any internal network resources. Which of the following is the MOST likely reason?（）A、Incorrect DNSB、Incorrect subnet maskC、Duplicate IP addressD、Incorrect SSID
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The IBM Tivoli Access Manager for Enterprise Single Sign-On IMS is configured to cache user’s wallets. The SLA for network reliability between the IMS Server and the desktop machines is 95%. The customer wants to use Graphical Identification and Authentication （GINA） replacement， and has enabled Active Directory （AD） password synchronization. The user has a cached wallet on their private desktop. Which statement is true when the network is unavailable？（）A、The user would not be able to log in to the wallet.B、The user is able to log in with their wallet password， but the wallet is not synchronized with the server.C、A user must be re-assigned to another policy template in order to change any aspects of the applied policy.D、The user experiences normal operation， but AccessAgent will be unable to store newly captured passwords.
考题
View the Exhibit to observe the roles assigned to the SL_REP user. Which statement is true about theassignment of the SELECT_CATALOG_ROLE role to the SL_REP user（）A、The user must enable the role explicitly.B、The user can grant the role to other users.C、The user cannot use the role until the DBA enables it explicitly.D、The user can start using the role immediately without any changes
考题
单选题A company finished upgrading the wireless encryption to WPA2 Enterprise. The administrator receives a call from a user who is unable to connect to the company wireless. Which of the following is MOST likely causing the connection problem?（）A
The laptop is missing the software supplicantB
The access point SSID is hidden.C
The laptop only supports TKIP and AES encryption,D
The access point is on the wrong channel.
考题
单选题Which of the following is enabled in the BIOS that will prompt a user to enter their password every time the laptop performs a POST?（）A
Power User accessB
Power on passwordC
Administrative passwordD
User profile access
考题
单选题View the Exhibit to observe the roles assigned to the SL_REP user. Which statement is true about theassignment of the SELECT_CATALOG_ROLE role to the SL_REP user（）A
The user must enable the role explicitly.B
The user can grant the role to other users.C
The user cannot use the role until the DBA enables it explicitly.D
The user can start using the role immediately without any changes
考题
单选题A user is unable to access the company website on a laptop. A network technician verifies that theuser can access other Internet pages. According to network troubleshooting methodology, which of the following steps should be taken NEXT?（）A
Remotely connect to the user's laptop and review the network configuration settingsB
Ping the web server from inside the network to ensure it is still up and running.C
Check to make sure the company's website is accessible from the Internet.D
Ensure the Ethernet cable is securely plugged into the user's laptop
考题
多选题A user has a new network printer they want setup in their home. The user wants all their PCs aswell as any guests with laptops to be able to print to it. Which of the following connection methods would be the MOST effective for meeting these requirements？（）A802.11gBUSBCEthernetDBluetoothESerial
考题
单选题A user is attempting to connect to the network remotely using a laptop and dial-up. The user plugsthe cable into the only available laptop connection, but the connector is loose inside the port. TheMOST likely reason the connector is loose is the:（）A
RJ-11 connector needs to be re-crimpedB
User has plugged into the laptop's NIC portC
User has plugged the wrong end of the cable into the portD
RJ-11 connector needs to be replaced with an RJ-45 connector
考题
单选题A user reports that they are unable to open any audio files. Yesterday, the user uninstalled third party music software. Which of the following is the MOST likely cause of the user’s error?（）A
The file associations were not returned after the software was uninstalled.B
The user is not opening the files correctly.C
The uninstalled software has corrupted all the audio files on the computer.D
The sound card is not properly configured.
考题
单选题A user has a new laptop with a quad-core processor, and wants to increase the memory of theunit. Which of the following memory types would be the BEST choice?（）A
DIMMB
RIMMC
SIMMD
SODIMM
考题
单选题A user reports that they are unable to reach a particular website. The user had no issues reaching the site earlier in the day. Which of the following is the MOST likely cause of the lack of access？（）A
The VLAN is misconfiguredB
The user has an improperly configured NICC
The DHCP server is downD
The DNS server is down
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