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单选题
A user’s OS has become corrupt, and the user would like to restore the PC back to when they first bought the machine. Which of the following would be the BEST choice?（）
A
Factory Recovery Partition
B
Use Safe Mode
C
Last Known Good Configuration
D
Purchase a copy of the original OS
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A user states that their work PC has become infected with a virus. Which of the following shouldthe technician do FIRST?()
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A technician is dispatched to a malware infected system. Upon arrival, the technician notices themalware’s pop－up on the screen. Which of the following boot methods would the technician utilize?()
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A user has forgotten their BIOS password on their computer. Which of the following would atechnician use to allow the user access to their PC?()
A. Remove the BIOS chip on the PCB. Re-flash the BIOSC. Run password cracking software on the users PCD. Set the password clear jumper on the motherboard
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A user states that their work PC has become infected with a virus. Which of the following shouldthe technician do FIRST?（）A、Perform an antivirus program scanB、Boot the machine into Safe ModeC、Remove the machine from the networkD、Check for system security patches
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A Windows XP system has been badly infected with malware. The technician notices that the malware is making repeated attempts to broadcast over the network from activity seen on the local firewall. Which of the following Windows XP startup options would be the SAFEST way to remove the malware?（）A、Use the Safe Mode with Networking optionB、Use the Safe Mode optionC、Use the Enable Boot Logging optionD、Use the Last Known Good Configuration option
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A user would like to use an external monitor with their laptop, but when the monitor is plugged in and connected to the laptop, the screen does not display on the monitor. Which of the following is the BEST way to display an image on both the monitor and the laptop?（）A、Change resolution on laptopB、Toggle FN key and external monitor keyC、Try a different monitor typeD、Try using a different monitor cable
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A user has a new laptop with a quad-core processor, and wants to increase the memory of theunit. Which of the following memory types would be the BEST choice?（）A、DIMMB、RIMMC、SIMMD、SODIMM
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An administrator has encountered an error while patching a virtualized guest machine. Which of the following technologies would allow the administrator to restore to a pre-patched state the FASTEST？（）A、CloningB、Bare Metal RestoreC、OS RestoreD、Snapshot
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You would like to configure your PC's IP address of 10.10.0.156 as an FTP host with a username of user and a password of mypass.Which configuration command accomplishes this goal?（）A、host user pc 10.10.0.156 ftp user mypassB、host user pc 10.10.0.156 tftp user mypassC、host name user pc 10.10.0.156 ftp user mypassD、host name user pc 10.10.0.156 tftp user mypass
考题
Under which of the following circumstances would a technician use IPCONFIG /RENEW?（）A、After an unsuccessful rebootB、If a user’s IP address has been spoofedC、After using IPCONFIG /RELEASED、If the computer has an ARP address conflict
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A user has forgotten their BIOS password on their computer. Which of the following would atechnician use to allow the user access to their PC?（）A、Remove the BIOS chip on the PCB、Re-flash the BIOSC、Run password cracking software on the users PCD、Set the password clear jumper on the motherboard
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A user can no longer launch their word processing program. The program worked fine yesterday.Which of the following options could BEST be used to fix the word processing program?（）A、Safe ModeB、Automated System RecoveryC、Last Known Good ConfigurationD、System Restore
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Which of the following tools would a technician use to map a drive to a user’s machine?（）A、SSHB、NETUSEC、NETSTATD、SSL
考题
A technician is dispatched to a malware infected system. Upon arrival, the technician notices themalware’s pop-up on the screen. Which of the following boot methods would the technician utilize?（）A、Reboot in Safe ModeB、Reboot in Recovery ConsoleC、Reboot in Last Known Good ConfigurationD、Reboot in System Debug Mode
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A user’s OS has become corrupt, and the user would like to restore the PC back to when they first bought the machine. Which of the following would be the BEST choice?（）A、Factory Recovery PartitionB、Use Safe ModeC、Last Known Good ConfigurationD、Purchase a copy of the original OS
考题
Every Sunday， consistent backups are performed on your database. Because of a user error， you performed an incomplete recovery on Tuesday and opened the database with the RESETLOGS option. A user error occurs again on Thursday， which necessitates an incomplete recovery. Sunday’s backup is the most recent backup available. What would you do in this scenario？（）A、recovery cannot be performed because a backup was not performed after the last incomplete recoveryB、restore all the files from Sunday’s backup， and then perform an incomplete recovery up to the point in time when the user error occurred on ThursdayC、restore all the files from Sunday’s backup， and then recover up to the point in time when the RESETLOGS operation was performed on TuesdayD、restore all the files from Sunday’s backup， and open the database to reset the database to the point in time when the backup was performed on Sunday
考题
单选题Under which of the following circumstances would a technician use IPCONFIG /RENEW?（）A
After an unsuccessful rebootB
If a user’s IP address has been spoofedC
After using IPCONFIG /RELEASED
If the computer has an ARP address conflict
考题
单选题A user states that their work PC has become infected with a virus. Which of the following shouldthe technician do FIRST?（）A
Perform an antivirus program scanB
Boot the machine into Safe ModeC
Remove the machine from the networkD
Check for system security patches
考题
单选题Every Sunday， consistent backups are performed on your database. Because of a user error， you performed an incomplete recovery on Tuesday and opened the database with the RESETLOGS option. A user error occurs again on Thursday， which necessitates an incomplete recovery. Sunday’s backup is the most recent backup available.What would you do in this scenario？（）A
recovery cannot be performed because a backup was not performed after the last incomplete recoveryB
restore all the files from Sunday’s backup， and then recover up to the point in time when the RESETLOGS operation was performed on TuesdayC
restore all the files from Sunday’s backup， and open the database to reset the database to the point in time when the backup was performed on SundayD
restore all the files from Sunday’s backup， and then perform an incomplete recovery up to the point in time when the user error occurred on Thursday
考题
单选题A technician is dispatched to a malware infected system. Upon arrival, the technician notices themalware’s pop-up on the screen. Which of the following boot methods would the technician utilize?（）A
Reboot in Safe ModeB
Reboot in Recovery ConsoleC
Reboot in Last Known Good ConfigurationD
Reboot in System Debug Mode
考题
单选题Bob, a technician, is troubleshooting a PC that intermittently does not power on. Which of the following tools would be the BEST choice to use to verify a possible cause? （）A
Cable testerB
Ohm meterC
Field strength meterD
PSU tester
考题
单选题You would like to configure your PC's IP address of 10.10.0.156 as an FTP host with a username of user and a password of mypass.Which configuration command accomplishes this goal?（）A
host user pc 10.10.0.156 ftp user mypassB
host user pc 10.10.0.156 tftp user mypassC
host name user pc 10.10.0.156 ftp user mypassD
host name user pc 10.10.0.156 tftp user mypass
考题
单选题Which of the following tools would a technician use to map a drive to a user’s machine?（）A
SSHB
NETUSEC
NETSTATD
SSL
考题
单选题A user would like to use an external monitor with their laptop, but when the monitor is plugged in and connected to the laptop, the screen does not display on the monitor. Which of the following is the BEST way to display an image on both the monitor and the laptop?（）A
Change resolution on laptopB
Toggle FN key and external monitor keyC
Try a different monitor typeD
Try using a different monitor cable
考题
单选题A user’s OS has become corrupt, and the user would like to restore the PC back to when they first bought the machine. Which of the following would be the BEST choice?（）A
Factory Recovery PartitionB
Use Safe ModeC
Last Known Good ConfigurationD
Purchase a copy of the original OS
考题
单选题A user has a new laptop with a quad-core processor, and wants to increase the memory of theunit. Which of the following memory types would be the BEST choice?（）A
DIMMB
RIMMC
SIMMD
SODIMM
考题
单选题A user has forgotten their BIOS password on their computer. Which of the following would atechnician use to allow the user access to their PC?（）A
Remove the BIOS chip on the PCB
Re-flash the BIOSC
Run password cracking software on the users PCD
Set the password clear jumper on the motherboard
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