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单选题
The example of El Al Airlines shows that _____.
A
revengeful customers are a threat to the monopoly of enterprises
B
an ad campaign is a way out for enterprises in financial difficulty
C
a good slogan has great potential for improving service
D
staff retraining is essential for better service
参考答案
参考解析
解析：
细节题。那个服务态度恶劣的航空公司的例子说明了员工的再培训对高水准服务是至关重要的，所以D项与原文相符。
细节题。那个服务态度恶劣的航空公司的例子说明了员工的再培训对高水准服务是至关重要的，所以D项与原文相符。
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单选题Which of the following is true according to the text?A
People with surnames beginning with N to Z are often ill-treated.B
VIPs in the Western world gain a great deal from alphabetism.C
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revengeful customers are a threat to the monopoly of enterprisesB
an ad campaign is a way out for enterprises in financial difficultyC
a good slogan has great potential for improving serviceD
staff retraining is essential for better service
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reduce the investment in generating customer loyalty.C
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deliver better content. If you are at the top of your business， marketing partnerships are cheaper to maintain your success and expose your brand.
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making friends with strangersB
choosing capable employeesC
Carrying out advertisement
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some marketing strategiesB
your potential clientsC
communicative skills
考题
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deliver better content. If you are at the top of your business， marketing partnerships are cheaper to maintain your success and expose your brand.
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fight against your opponentB
find allies with someone elseC
always focus on yourself
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