网友您好, 请在下方输入框内输入要搜索的题目:
题目内容
(请给出正确答案)
单选题
The customer service department had fewer complaints last quarter, which challenges the ______ that the quality of our product is worsening.
A
attention
B
function
C
exception
D
perception
参考答案
参考解析
解析:
句意:上季度我们客户服务部接到的投诉很少,这有力驳斥了我们的产品质量下滑这种说法。本题考查词义辨析,根据上下文,此处意为“驳斥了…的说法、看法”,因此要用perception。attention专心,精神集中。function功能,用。exception除外,例外。
句意:上季度我们客户服务部接到的投诉很少,这有力驳斥了我们的产品质量下滑这种说法。本题考查词义辨析,根据上下文,此处意为“驳斥了…的说法、看法”,因此要用perception。attention专心,精神集中。function功能,用。exception除外,例外。
更多 “单选题The customer service department had fewer complaints last quarter, which challenges the ______ that the quality of our product is worsening.A attentionB functionC exceptionD perception” 相关考题
考题
Quality control charts show a characteristic of the product or service against:A . the specification limitsB . customer requirementsC . control limits based on three standard deviations in each directionD . control limits based on six standard deviations in each directionE . A and D only
考题
Variables quality data are:A . quantitative or qualitative dataB . quality data for which the product or service is designed and builtC . reflect measurements on a continuous scale of a characteristic of the produce or service.D . Indicate management's understanding of the concept of variabilityE . B and C only
考题
172 Variables quality data are:A. quantitative or qualitative dataB. quality data for which the product or service is designed and builtC. reflect measurements on a continuous scale of a characteristic of the produce or serviceD. Indicate management's understanding of the concept of variabilityE. B and C only
考题
175 Quality control charts show a characteristic of the product or service against:A. the specification limitsB. customer requirementsC. control limits based on three standard deviations in each directionD. control limits based on six standard deviations in each directionE. A and D only
考题
54 Variables quality data are:A. quantitative or qualitative dataB. quality data for which the product or service is designed and builtC. reflect measurements on a continuous scale of a characteristic of the produce or service.D. Indicate management's understanding of the concept of variabilityE. B and C only
考题
________, our customer was very happy with the quality of service.
ARegardless of it ;BHelpless to do ;CNeedless to say
考题
Far East is a specialist logistics service provider. We operate in sectors of commerce and industry where flexible solutions________. We’re flexible, adaptable and innovative. Everything we do is about your business. We will tailor our services to your exact needs, or provide a unique solution. An example of a recent action was the delivery of sandbags to Rowlands Castle this week. Our customer urgently required the delivery ________?the local flooding. Also, the customer worked nights, so we had to make the delivery ________?with her work schedule. ________?it more manageable, we divided the sandbags onto two pallets. On arrival, our staff parked in 1 foot deep water and assisted the customer with placing the sandbags ________?they stopped her property from being flooded. Needless to say, our customer was very happy with the quality of service.
考题
Customer service is the service or care that a consumer receives before, during and after a purchase. It's one of the factors that come in to play when a consumer is determining buying value, the other is the quality of the product or service that is being____1____Consumers often must encounter an experience to not only be a satisfied customer, but a loyal customer. Customer service is a part of that experience.Top notch service will create______2___and a returning customer, which is what we all must strive for.Excellent customer service is____3____to businesses today. It's a component that is often missing, unfortunately. How do you provide great customer service? Always make your customer a ____4___. Greet them in a friendly manner, whether that be via telephone, email or in person.Let them know you are there to help and that you will take care of them, not only before the sale but after as well. After all, in a thriving business customers are not ____5____; it's a requirement for businesses to survive.A. vitalB. optionalC. priorityD. offeredE. loyalty
考题
To improve the quality of our products ,we asks for suggestions _______had used the products.A.whoeverB. whoC. whicheverD.which
考题
Quality?mangement ensures that an organization,product or service is consitent.It has four main components;quality planing,quality assurance( )and quatily improvenment.A.quality obiective
B.quality policy
C.quality control
D.quality system
考题
While the accounting department is closed, all billing questions will be __________by the customer service department.A.expired
B.attended
C.replied
D.handled
考题
Customer concerns about technology maturity, cost effectiveness, quality of work life, and increased productivity and accuracy drive product demand in which SMB technology sector?()A、securityB、wirelessC、network storageD、e-commerceE、switching and routing
考题
Small businesses face unique customer challenges, which three challenges are small businesseslooking to overcome?()A、technical staffingB、data center deploymentsC、employee trainingD、cost containmentE、operational efficiencyF、customer responsiveness
考题
Which benefit can be obtained by using the CHANGE management service component in the operate phase? Select exactly 1 answer(s) from the following:()。A、reduced operating costs, due to a consistent framework for making necessary changes in an efficient and accountable mannerB、greater accuracy, completeness, and timeliness of network configuration informationC、notification provided to interested parties regarding problems that have been identified, and a system that scales with customer requirementsD、improved system service quality and fewer disruptions
考题
In a store based on the consumer direct model, which roles have the ability to change shipping preferences and tax settings?()A、SellerB、Operations ManagerC、Product ManagerD、Category ManagerE、Customer Service Supervisor
考题
Which WebSphere Commerce user role is responsible for confirming shipment of orders? ()A、Account RepresentativeB、Customer Service SupervisorC、Pick PackerD、Product ManagerE、Sales Manager
考题
问答题Practice 7 ● Look at the list below. It shows the departments of a company. ● For questions 6-10, decide in which department (A-H) each person on the opposite page works. ● For each question, mark one letter (A-H) on your Answer Sheet. ● Do not use any letter more than once. A Customer service department B Design department C Engineering department D Facilities department E Finance department F Human resources department G Legal department H Shipping and receiving department 6. Richard Saunders is responsible for accepting materials from their suppliers. 7. John Knight and his team are responsible for the maintenance of the company building. 8. Gina Theismann is dealing with the complaints from a customer. 9. Robin Seaton is working on the training plan for the new employees. 10. Helen Marsden and her team are making the company’s budget for next year.
考题
单选题You can trust our product as we have ______ control over its quality.A
strictB
limitedC
littleD
natural
考题
单选题Evaluate this SQL statement: SELECT e.EMPLOYEE_ID,e.LAST_NAME,e.DEPARTMENT_ID, d.DEPARTMENT_NAME FROM EMP e, DEPARTMENT d WHERE e.DEPARTMENT_ID = d.DEPARTMENT_ID; In the statement, which capabilities of a SELECT statement are performed?()A
Selection, projection, joinB
Difference, projection, joinC
Selection, intersection, joinD
Intersection, projection, joinE
Difference, projection, product
考题
单选题The most important function of the new software is toA
maintain the quality of customer service.B
expand the customer network worldwide.C
inform patients about better quality medicines.
考题
单选题Failure to meet customer needs can lead to_____.A
overemphasis on the service formatB
decreased corporate revenueC
misunderstanding of customer satisfactionD
customers’ complaints
考题
单选题Evaluate this SQL statement: SELECT e.EMPLOYEE_ID,e.LAST_NAME,e.DEPARTMENT_ID, d.DEPARTMENT_NAME FROM EMP e, DEPARTMENT d WHERE e.DEPARTMENT_ID = d.DEPARTMENT_ID; In the statement, which capabilities of a SELECT statement are performed?()A
Selection, projection, joinB
Difference, projection, joinC
Selection, intersection, joinD
Intersection, projection, joinE
Difference, projection, product
考题
单选题Failure to meet customer needs can lead to______.A
overemphasis on the service format.B
decreased corporate revenue.C
misunderstanding of customer satisfaction.D
customers’ complaints.
考题
单选题Evaluate this SQL statement: SELECT e.EMPLOYEE_ID,e.LAST_NAME,e.DEPARTMENT_ID, d.DEPARTMENT_NAME FROM EMPLOYEES e, DEPARTMENTS d WHERE e.DEPARTMENT_ID = d.DEPARTMENT_ID; In the statement, which capabilities of a SELECT statement are performed?()A
selection, projection, joinB
difference, projection, joinC
selection, intersection, joinD
intersection, projection, joinE
difference, projection, product
考题
单选题The reviewer finds the information about customer service very useful becauseA
his company doesn’t have enough staff to provide good customer service.B
the sales in his company is decreasing gradually.C
the customers’ complaints are on the rise.
考题
单选题The customer service department had fewer complaints last quarter, which challenges the ______ that the quality of our product is worsening.A
attentionB
functionC
exceptionD
perception
考题
单选题Which benefit can be obtained by using the configuration management service component in the operate phase? Select exactly 1 answer(s) from the following:()。A
reduced operating costs, due to a consistent framework for making necessary changes in an efficient and accountable mannerB
greater accuracy, completeness, and timeliness of network configuration informationC
notification provided to interested parties regarding problems that have been identified, and a system that scales with customer requirementsD
improved system service quality and fewer disruptions
考题
单选题Customer concerns about technology maturity, cost effectiveness, quality of work life, and increased productivity and accuracy drive product demand in which SMB technology sector?()A
securityB
wirelessC
network storageD
e-commerceE
switching and routing
热门标签
最新试卷