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单选题
A user notices the department laser printer is printing light. Which of the following items should a technician do FIRST to fix this issue? （）
A
Remove and clean the fuser assembly with an alcohol based cleaner.
B
Install a maintenance kit and reset all page counts to zero.
C
Perform a full power cycle on the printer.
D
Clean the paper path with a damp cloth and canned air to remove any debris.
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更多 “单选题A user notices the department laser printer is printing light. Which of the following items should a technician do FIRST to fix this issue? （）A Remove and clean the fuser assembly with an alcohol based cleaner.B Install a maintenance kit and reset all page counts to zero.C Perform a full power cycle on the printer.D Clean the paper path with a damp cloth and canned air to remove any debris.” 相关考题
考题
A user notices the department laser printer is printing light. Which of the following items should a technician do FIRST to fix this issue? ()
A. Remove and clean the fuser assembly with an alcohol based cleaner.B. Install a maintenance kit and reset all page counts to zero.C. Perform a full power cycle on the printer.D. Clean the paper path with a damp cloth and canned air to remove any debris.
考题
A user reports that their thermal wristband printer is printing barcodes that will not scan properly.Which of the following maintenance techniques would MOST likely resolve this issue?()
A. Replace the print rollerB. Reset to factory defaultsC. Replace the wristband rollD. Clean the heating assembly
考题
A laser printer displays ‘perform user maintenance’. The manufacturer’s information was not available when the user performed the maintenance, and the laser printer continues to display the maintenance code. Which of the following items needs to be performed?（）A、The printer needs to be sent to the manufacturer for maintenance.B、The printer’s firmware needs to be updated.C、A printer system reset must be performed.D、The maintenance page counter must be reset.
考题
A user installs a laser jet printer on a Windows XP desktop. The user states that Windows XPgeneric printer drivers were used. When the user prints a document, the pages are printing out with random symbols, letters, and numbers. Which of the following should the technician do?（）A、Download manufacturer printer driversB、Restart the printer spoolerC、Check for Microsoft Windows updatesD、Check Device Manager
考题
An office laser printer is printing lighter in random areas. Which of the following is the EASIEST solution to implement for this issue?（）A、Clean the drum with a computer vacuum.B、Replace the toner cartridge.C、Clean the fuser area with a lint free cloth.D、Use a can of compressed air to clean the pickup assembly.
考题
A technician receives a printer that is printing ink smudges on random sheets of paper. Which of the following should the technician try FIRST？（）A、Replace the printer.B、Replace print head assembly.C、Clean the print head.D、Use a different brand of paper.
考题
A technician is performing scheduled preventive maintenance on a laser printer. Which of the following should the technician clean or replace？ （）A、fuserB、ozone filterC、transfer coronaD、primary corona
考题
A customer reports that the laser printer produces poor quality printouts. Having arrived onsite, the technician has a discussion with the customer and reviews some examples of their print jobs. Which of the following should the technician do NEXT? （）A、Clean the toner cartridge.B、Change the paper.C、Replace the fuser.D、Print a test page.
考题
A laser printer is sent for repair and the work order indicates that there is an image printing problem. Which of the following should a technician do FIRST to confirm this problem？（）A、Run the calibration feature on the laser printer.B、Run a self-test image page from the printer.C、Clean the corona wire and return printer.D、Print a test page from a computer.
考题
Which of the following is the recommended maintenance for a laser printer？ （）A、Clean all fan filters； wipe down the paper path and re-adjust the corona wire.B、Clean all pickup rollers； re-adjust the corona wire and replace the fuser assembly.C、Clean all pickup rollers； replace the fuser assembly and clean all fan filters.D、Clean all pickup rollers； wipe down the paper path and clean all fan filters.
考题
A user notices the department laser printer is printing light. Which of the following items should a technician do FIRST to fix this issue? （）A、Remove and clean the fuser assembly with an alcohol based cleaner.B、Install a maintenance kit and reset all page counts to zero.C、Perform a full power cycle on the printer.D、Clean the paper path with a damp cloth and canned air to remove any debris.
考题
A technician is setting up a new inkjet printer and notices that the images appear hazy. Which of the following should the technician perform FIRST to resolve the issue?（）A、Refill the cartridgesB、Replace the tonerC、Replace the network cableD、Calibrate the inkjet printer
考题
A laser printer has an error tray two paper jam but tray two does not have any paper in it. Which of the following should the technician do FIRST? （）A、Replace the tray two paper sensor and run the printer self test.B、Remove the tray two paper sensor and clean the printhead.C、Check the tray two paper sensors for blockage and run the printer self test.D、Check the tray two paper rollers for blockage, clean the printhead, and run the printer self test.
考题
A user is printing pictures to the color laser printer and the bottom half of the picture is faded. The printer is displaying no errors. Which of the following is the MOST likely resolution to the problem?（）A、Replace the printer ribbon.B、Replace the pickup assembly.C、Replace the fuser.D、Replace the print head.
考题
A user reports that their thermal wristband printer is printing barcodes that will not scan properly.Which of the following maintenance techniques would MOST likely resolve this issue?（）A、Replace the print rollerB、Reset to factory defaultsC、Replace the wristband rollD、Clean the heating assembly
考题
A technician is servicing a customer’s color laser printer and notices excess toner in the printer.Which of the following tools would BEST assist the technician in removing the excess toner?（）A、Damp towelB、Compressed airC、Alcohol wipeD、Computer vacuum
考题
单选题A user reports that their thermal wristband printer is printing barcodes that will not scan properly.Which of the following maintenance techniques would MOST likely resolve this issue?（）A
Replace the print rollerB
Reset to factory defaultsC
Replace the wristband rollD
Clean the heating assembly
考题
单选题A user installs a laser jet printer on a Windows XP desktop. The user states that Windows XPgeneric printer drivers were used. When the user prints a document, the pages are printing out with random symbols, letters, and numbers. Which of the following should the technician do?（）A
Download manufacturer printer driversB
Restart the printer spoolerC
Check for Microsoft Windows updatesD
Check Device Manager
考题
单选题A user is printing pictures to the color laser printer and the bottom half of the picture is faded. The printer is displaying no errors. Which of the following is the MOST likely resolution to the problem?（）A
Replace the printer ribbon.B
Replace the pickup assembly.C
Replace the fuser.D
Replace the print head.
考题
单选题A user states that the laser printer is leaving a black line on all pages being printed. Which of thefollowing is the MOST likely cause and solution for this issue?（）A
Faulty driver; reinstall or update driverB
Bad fuser; place service call to printer manufacturer.C
Excess toner on drum; perform maintenance (e.g. clean drum surface).D
Deteriorating rollers and worn brushes; replace rollers and brushes.
考题
单选题A laser printer displays ‘perform user maintenance’. The manufacturer’s information was not available when the user performed the maintenance, and the laser printer continues to display the maintenance code. Which of the following items needs to be performed?（）A
The printer needs to be sent to the manufacturer for maintenance.B
The printer’s firmware needs to be updated.C
A printer system reset must be performed.D
The maintenance page counter must be reset.
考题
单选题An office laser printer is printing lighter in random areas. Which of the following is the EASIEST solution to implement for this issue?（）A
Clean the drum with a computer vacuum.B
Replace the toner cartridge.C
Clean the fuser area with a lint free cloth.D
Use a can of compressed air to clean the pickup assembly.
考题
单选题A technician receives a printer that is printing ink smudges on random sheets of paper. Which of the following should the technician try FIRST？（）A
Replace the printer.B
Replace print head assembly.C
Clean the print head.D
Use a different brand of paper.
考题
单选题Which of the following is the recommended maintenance for a laser printer？ （）A
Clean all fan filters； wipe down the paper path and re-adjust the corona wire.B
Clean all pickup rollers； re-adjust the corona wire and replace the fuser assembly.C
Clean all pickup rollers； replace the fuser assembly and clean all fan filters.D
Clean all pickup rollers； wipe down the paper path and clean all fan filters.
考题
单选题A technician is setting up a new inkjet printer and notices that the images appear hazy. Which of the following should the technician perform FIRST to resolve the issue?（）A
Refill the cartridgesB
Replace the tonerC
Replace the network cableD
Calibrate the inkjet printer
考题
单选题A technician is performing scheduled preventive maintenance on a laser printer. Which of the following should the technician clean or replace？ （）A
fuserB
ozone filterC
transfer coronaD
primary corona
考题
单选题A laser printer is sent for repair and the work order indicates that there is an image printing problem. Which of the following should a technician do FIRST to confirm this problem？（）A
Run the calibration feature on the laser printer.B
Run a self-test image page from the printer.C
Clean the corona wire and return printer.D
Print a test page from a computer.
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