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单选题
What does the bank agree to do?
A
Change Mr. Bright’s account type
B
Provide Mr. Bright new checks at no cost
C
Give Mr. Bright another chance
D
Alert Mr. Bright prior to charging more fees
参考答案
参考解析
解析:
最后一段第二句“…we will go ahead and refund the fee in question”提到给顾客一次机会,退还费用,而以后就不行了,所以C项正确。
最后一段第二句“…we will go ahead and refund the fee in question”提到给顾客一次机会,退还费用,而以后就不行了,所以C项正确。
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