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单选题
A customer is having problems after an AIX version upgrade from 5.2 to 5.3. Which of the following should the pSeries technical specialist recommend that the customer call？（）
A
IBM Techline
B
IBM Supportline
C
IBM Software Distribution
D
IBM Hardware Support
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更多 “单选题A customer is having problems after an AIX version upgrade from 5.2 to 5.3. Which of the following should the pSeries technical specialist recommend that the customer call？（）A IBM TechlineB IBM SupportlineC IBM Software DistributionD IBM Hardware Support” 相关考题
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The pSeries sales representative has done an excellent job in educating the customer on the benefits of working with IBM. The customer is planning to implement their first ERP application. This new application will be critical to running their business. The customer has only a competitor’s UNIX systemcurrently installed. They are interested in obtaining a proposal from IBM. In addition to the AIX hardware and HACMP software， what else should be included in the IBM proposal for the new ERP solution？（）A、I/T services and education to help with the implementation of the hardware and softwareB、A Supportline specialist to work directly with the customer to manage any issues that ariseC、The services required to move the currently installed applications from the competitor’s systems to the IBM systemsD、A slimmed down solution to ensure that the IBM solution is less expensive than the competitor’s solution
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A customer has implemented several IBM AIX systems over the past several years and feels comfortable with their AIX skills. They are planning to implement their first HACMP cluster of two p5-570s. Which of the following should be included in the IBM proposal？（）A、HACMP Hardware ServicesB、p5-570 differences updateC、HACMP SmoothStart ServicesD、AIX installation education
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The customer has recently installed a pSeries p5-570 with EMC attached disk storage. After installation， the customer complained that the disk access appeared to be too slow. How should the pSeries technical specialist best assist the customer？（）A、Recommend the customer call EMC.B、Recommend the customer call IBM hardware support.C、Recommend the customer contact SupportLine.D、Recommend the customer re-creates the volume groups.
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A customer called and indicated that their p690 system did not come with any installation and user manuals. Which of the following sources can best provide this information？ （）A、IBM RedbooksB、IBM SupportlineC、pSeries LibraryD、pSeries College
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Which IBM resource should be used to validate the results from a Disk Magic study PRIOR topresenting the final storage solution and pricing to a customer?（）A、Customer Engineer B、Storage Sales Specialist C、Competeline Representative D、Field Technical Storage Specialist (pre-sales)
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A sales specialist is presented with a very large， complex opportunity. The customer is in the process of identifying business requirements. Which of the following tasks is most important to position IBM as the leader to capture this opportunity？（）A、Call the IBM Client Representative and ask the rep to influence the company’s executives.B、Develop a strategy to better understand and possibly influence the customer’s success criteria.C、Using IBM’s opportunity management system， request a technical team be formed to design a solution.D、Nominate the customer for a funded IBM Server Consolidation study.
考题
A customer is interested in obtaining an AIX solution from IBM. They have two primary global requirements： ？ Availability （although HACMP is not required） ？ Low cost Which of the following approaches should the pSeries technical specialist use to meet the customer’s requirements and ensure customer satisfaction？（）A、Design the least-cost solution to prevent the competition from winning the business.B、Design a disaster recovery （DR） solution and convince the customer why DR is important to their business.C、Use the HACMP specialist to design the solution and include HA SmoothStart services as part of the proposal.D、Design a solution with redundant parts and explain to the customer the incremental cost associated with the redundancy.
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A bank is interested in technology that will enhance competitiveness and flexibility in the financial trading market by harnessing the typically unused power of idle machines. The pSeries technical specialist should make the customer aware of which IBM offering？（）A、IBM Grid ToolboxB、IBM Capacity on DemandC、IBM Cluster Systems ManagementD、IBM Global Solutions Directory
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A customer wants to take advantage of IBM’s Micro-Partitioning capabilities for their new AIX applications. The pSeries technical specialist should recommend purchasing which of the following？（）A、p5 hardware， AIX 5.2， Virtual I/O ServerB、POWER4 hardware， AIX 5.3， Virtual I/O Server，C、p5 hardware， AIX 5.3， Advanced POWER Virtualization featureD、POWER4 hardware， AIX 5.2， Advanced POWER Virtualization feature
考题
A customer is experiencing problems with a failed disk drive on their newly purchased p630 server. The IBM CE has replaced the disk and now the mirrored Logical Volume needs to be re-created. The customer does not have the skills to do this. There is no support contract with the solution provider but the p630 is covered under a Software Maintenance Agreement （SWMA） 24/7 contract. What should the pSeries technical specialist do first？（）A、Offer to rebuild the logical volume for a fee.B、Offer to talk the customer through the procedure to rebuild the logical volume for a fee.C、Suggest the customer open a call with IBM TechLine； offer to explain how the process works.D、Suggest the customer open a call with IBM SupportLine； offer to explain how the process works.
考题
A customer is having problems after an AIX version upgrade from 5.2 to 5.3. Which of the following should the pSeries technical specialist recommend that the customer call？（）A、IBM TechlineB、IBM SupportlineC、IBM Software DistributionD、IBM Hardware Support
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A customer needs detailed information on the internal architecture of the new p5-570. Which of the following is the most appropriate place to get this documentation？（）A、IBM sales manualB、IBM Redbooks WebsiteC、IBM eServer p5 and pSeries Qs and AsD、IBM eServer p5 and pSeries Facts and Features
考题
A customer is evaluating an IBM commercial solution against a 16-way rx8620 Integrity （Itanium）. The pSeries technical specialist should lead with which of the following IBM systems？（）A、IBM p5-570 8-wayB、IBM p5-570 4-wayC、IBM p5-570 2-wayD、IBM p5-570 16-way
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A customer is installing a new x3850 X5 server and has purchased a warranty upgrade on the server to 24 x 7 four hour response. The customer requested IBM help with setting up the RAID adapter. The customer was told IBM would not help them. Which of the following should be verified first？（）A、The customer used their IBM Customer NumberB、The customer has activated their base warrantyC、The customer purchased Remote Technical Support ServicepacD、The customer escalated the issue to the Duty Manager
考题
A Sales Specialist receives an email from a customer， requesting information on IBM’s best Server Consolidation solution. How should the Sales Specialist proceed？ （）A、Send the customer information on VMwareB、Send the customer information on IBM BladeCenter C、Call the customer to ask why they are consolidatingD、Send the customer information on IBM System P
考题
An HP UNIX server customer running Oracle is interested in knowing more about IBM’s future direction because of the uncertainty of HP hardware platforms changing to Itanium. Which of the following advantages should be communicated as a compelling reason to consider a pSeries server solution？（）A、IBM pSeries servers support Oracle on both POWER4 and ItaniumB、AIX has Itanium affinity with any ISV application including OracleC、Oracle and thousands of other ISV applications are already available for AIX on pSeriesD、IBM Data Migration Services can migrate the HP UNIX operating system to a pSeries solution
考题
单选题The pSeries sales representative has done an excellent job in educating the customer on the benefits of working with IBM. The customer is planning to implement their first ERP application. This new application will be critical to running their business. The customer has only a competitor’s UNIX systemcurrently installed. They are interested in obtaining a proposal from IBM. In addition to the AIX hardware and HACMP software， what else should be included in the IBM proposal for the new ERP solution？（）A
I/T services and education to help with the implementation of the hardware and softwareB
A Supportline specialist to work directly with the customer to manage any issues that ariseC
The services required to move the currently installed applications from the competitor’s systems to the IBM systemsD
A slimmed down solution to ensure that the IBM solution is less expensive than the competitor’s solution
考题
单选题A customer wants to upgrade an existing pSeries system. In addition to retrieving the IBM configuration records， what else should be done to ensure an accurate upgrade quote is provided？（）A
Request that the pSeries technical specialist provide the discount percentage to the customer.B
Run both eConfig and PCRS6000 to ensure that both configurators provide the same upgrade quote.C
Confirm with the customer that the installed inventory accurately reflects what is actually installed.D
Provide options to the customer so they can choose the most appropriate upgrade for their environment.
考题
单选题A customer has a pSeries that needs to be upgraded from AIX Version 5.1 to AIX Version 5.2. The customer wants to retain /etc/passwd. Which of the following installation types should be used？（）A
Preservation InstallB
Retention InstallC
Overwrite InstallD
Migration Install
考题
单选题A customer wants to take advantage of IBM’s Micro-Partitioning capabilities for their new AIX applications. The pSeries technical specialist should recommend purchasing which of the following？（）A
p5 hardware， AIX 5.2， Virtual I/O ServerB
POWER4 hardware， AIX 5.3， Virtual I/O Server，C
p5 hardware， AIX 5.3， Advanced POWER Virtualization featureD
POWER4 hardware， AIX 5.2， Advanced POWER Virtualization feature
考题
单选题A Sales Specialist receives an email from a customer， requesting information on IBM’s best Server Consolidation solution. How should the Sales Specialist proceed？ （）A
Send the customer information on VMwareB
Send the customer information on IBM BladeCenter C
Call the customer to ask why they are consolidatingD
Send the customer information on IBM System P
考题
单选题A customer is experiencing problems with a failed disk drive on their newly purchased p630 server. The IBM CE has replaced the disk and now the mirrored Logical Volume needs to be re-created. The customer does not have the skills to do this. There is no support contract with the solution provider but the p630 is covered under a Software Maintenance Agreement （SWMA） 24/7 contract. What should the pSeries technical specialist do first？（）A
Offer to rebuild the logical volume for a fee.B
Offer to talk the customer through the procedure to rebuild the logical volume for a fee.C
Suggest the customer open a call with IBM TechLine； offer to explain how the process works.D
Suggest the customer open a call with IBM SupportLine； offer to explain how the process works.
考题
单选题A customer is interested in obtaining an AIX solution from IBM. They have two primary global requirements： ？ Availability （although HACMP is not required） ？ Low cost Which of the following approaches should the pSeries technical specialist use to meet the customer’s requirements and ensure customer satisfaction？（）A
Design the least-cost solution to prevent the competition from winning the business.B
Design a disaster recovery （DR） solution and convince the customer why DR is important to their business.C
Use the HACMP specialist to design the solution and include HA SmoothStart services as part of the proposal.D
Design a solution with redundant parts and explain to the customer the incremental cost associated with the redundancy.
考题
单选题A customer is evaluating an IBM commercial solution against a 16-way rx8620 Integrity （Itanium）. The pSeries technical specialist should lead with which of the following IBM systems？（）A
IBM p5-570 8-wayB
IBM p5-570 4-wayC
IBM p5-570 2-wayD
IBM p5-570 16-way
考题
单选题A sales specialist is presented with a very large， complex opportunity. The customer is in the process of identifying business requirements. Which of the following tasks is most important to position IBM as the leader to capture this opportunity？（）A
Call the IBM Client Representative and ask the rep to influence the company’s executives.B
Develop a strategy to better understand and possibly influence the customer’s success criteria.C
Using IBM’s opportunity management system， request a technical team be formed to design a solution.D
Nominate the customer for a funded IBM Server Consolidation study.
考题
单选题The customer has recently installed a pSeries p5-570 with EMC attached disk storage. After installation， the customer complained that the disk access appeared to be too slow. How should the pSeries technical specialist best assist the customer？（）A
Recommend the customer call EMC.B
Recommend the customer call IBM hardware support.C
Recommend the customer contact SupportLine.D
Recommend the customer re-creates the volume groups.
考题
单选题A customer is installing a new x3850 X5 server and has purchased a warranty upgrade on the server to 24 x 7 four hour response. The customer requested IBM help with setting up the RAID adapter. The customer was told IBM would not help them. Which of the following should be verified first？（）A
The customer used their IBM Customer NumberB
The customer has activated their base warrantyC
The customer purchased Remote Technical Support ServicepacD
The customer escalated the issue to the Duty Manager
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