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单选题
An administrator is having problems with a server’s built-in I/O devices such as keyboard and USB ports. Which of the following is the BEST solution to resolve the problem？（）
A
Upgrade to the latest security patch
B
Reinstall the operating system
C
Update the faulty equipment drivers
D
Upgrade to a new service pack
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A client is having problems connecting remotely after replacing a router. An administrator has justcreated an action plan.Which of the following is the NEXT step the administrator should perform to resolve this issue?（）A. Implement and test the solution.B. Determine if escalation is necessary.C. Identify the affected areas of the network.D. Identify the results and effects of the solution
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An administrator is troubleshooting a problem on an application server, but has not determined the cause of the problem and is not able to replicate the problem. Which of the following should the administrator do prior to escalating the issue?（）A、Gather information from users.B、Reboot the server.C、Apply the latest service packs to the operating system.D、Perform a root cause analysis
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A server administrator recently purchased a new brand of rewritable Blu-ray media and is now having problems backing up data when using the Blu-ray burner installed in the server. Older backup disks still work， but the new media causes the backup software to report burn failures.Which of the following is the BEST solution to resolve the problem？（）A、Update the Blu-ray burner to the latest driversB、Reboot the server and restart the softwareC、Upgrade the firmware on the Blu-ray burnerD、Apply the latest operating service pack
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Which of the following is the BEST place to find the latest BIOS upgrade of the server system board？（）A、 Third-party vendorB、 BIOS manufacture websiteC、 Operating system manufacture websiteD、 Servers manufacture website
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Several users from the same location are reporting problems accessing the intranet server. An administrator has verified that no other remote areas are having issues connecting to the same server. Which of the following steps should the administrator perform NEXT?（）A、Determine what has changedB、Test a solution.C、Establish the most probable causeD、Escalate the problem to the right section
考题
A user is unable to connect to the company's intranet server by FQDN, but can connect by IP address. Other users are not having a problem. An administrator verifies that the user can successfully ping the server by IP address and can properly resolve the FQDN using nslookup. The problem is persisting after running ipconfig /flushdns. Which of the following should the administrator do NEXT?（）A、Examine the Imhost file.B、Flush the cache on the DNS server.C、Flush the cache on the WINS server.D、Examine the hosts file
考题
An administrator has implemented a solution to resolve a server’s problem in which the server unexpectedly reboots. Which of the following should be the administrator’s NEXT troubleshooting step？（）A、Test the theory to determine if the solution will correct the issue， list all other possible causes.B、Verify full system functionality.C、Document the issue； include details regarding findings， actions taken to resolve the issue， and the outcome.D、Establish a theory of probable cause based on previous tests and determine next steps toresolve
考题
An administrator is running proprietary server software that requires services to be reconfigured every time the server is upgraded to the latest vendor version. Which of the following is the BEST solution to address this problem?（）A、The current system configuration should be documented for future use.B、Server diagramming and environmental topologies should be documented.C、A copy of the latest pre-installation plan should be developed and utilized.D、Vendor support should be contacted so that they can correct the issue.
考题
The operating system partition on a server is nearly out of space on a Windows 2003 Server. The administrator notices that the file pagefile.sys is taking up nearly 2GB of space. Which of the following would BEST resolve this problem?（）A、Move the page file to a free drive.B、Delete the file.C、Add more memory.D、Remove the page file from system properties
考题
Which of the following is the BEST place to find the latest BIOS upgrade of the server system board?（）A、Third-party vendorB、BIOS manufacture websiteC、Operating system manufacture websiteD、Server's manufacture website
考题
An administrator is having problems with a server’s built-in I/O devices such as keyboard and USB ports. Which of the following is the BEST solution to resolve the problem？（）A、Upgrade to the latest security patchB、Reinstall the operating systemC、Update the faulty equipment driversD、Upgrade to a new service pack
考题
An administrator is troubleshooting a problem on an application server， but has not determined the cause of the problem and is not able to replicate the problem. Which of the following should the administrator do prior to escalating the issue？（）A、 Gather information from users.B、 Reboot the server.C、 Apply the latest service packs to the operating system.D、 Perform a root cause analysis.
考题
单选题A user is unable to connect to the company's intranet server by FQDN, but can connect by IP address. Other users are not having a problem. An administrator verifies that the user can successfully ping the server by IP address and can properly resolve the FQDN using nslookup. The problem is persisting after running ipconfig /flushdns. Which of the following should the administrator do NEXT?（）A
Examine the Imhost file.B
Flush the cache on the DNS server.C
Flush the cache on the WINS server.D
Examine the hosts file
考题
单选题The operating system partition on a server is nearly out of space on a Windows 2003 Server. The administrator notices that the file pagefile.sys is taking up nearly 2GB of space. Which of the following would BEST resolve this problem?（）A
Move the page file to a free drive.B
Delete the file.C
Add more memory.D
Remove the page file from system properties
考题
单选题Several users from the same location are reporting problems accessing the intranet server. An administrator has verified that no other remote areas are having issues connecting to the same server. Which of the following steps should the administrator perform NEXT?（）A
Determine what has changedB
Test a solution.C
Establish the most probable causeD
Escalate the problem to the right section
考题
单选题An administrator has implemented a solution to resolve a server’s problem in which the server unexpectedly reboots. Which of the following should be the administrator’s NEXT troubleshooting step？（）A
Test the theory to determine if the solution will correct the issue， list all other possible causes.B
Verify full system functionality.C
Document the issue； include details regarding findings， actions taken to resolve the issue， and the outcome.D
Establish a theory of probable cause based on previous tests and determine next steps toresolve
考题
单选题The operating system partition on a server is nearly out of space on a Windows 2003 Server. The administrator notices that the file pagefile.sys is taking up nearly 2GB of space. Which of the following would BEST resolve this problem？（）A
Move the page file to a free drive.B
Delete the file.C
Add more memory.D
Remove the page file from system properties.
考题
单选题An administrator is running proprietary server software that requires services to be reconfigure devery time the server is upgraded to the latest vendor version. Which of the following is the BEST solution to address this problem？（）A
The current system configuration should be documented for future use.B
Server diagramming and environmental topologies should be documented.C
A copy of the latest pre-installation plan should be developed and utilized.D
Vendor support should be contacted so that they can correct the issue.
考题
单选题An administrator is troubleshooting a problem on an application server， but has not determined the cause of the problem and is not able to replicate the problem. Which of the following should the administrator do prior to escalating the issue？（）A
Gather information from users.B
Reboot the server.C
Apply the latest service packs to the operating system.D
Perform a root cause analysis.
考题
单选题An administrator is running proprietary server software that requires services to be reconfigured every time the server is upgraded to the latest vendor version. Which of the following is the BEST solution to address this problem?（）A
The current system configuration should be documented for future use.B
Server diagramming and environmental topologies should be documented.C
A copy of the latest pre-installation plan should be developed and utilized.D
Vendor support should be contacted so that they can correct the issue.
考题
单选题A DNS server for a large network is experiencing performance problems. Which of the following options is the best solution to fix the problem？（）A
Enable NISB
Purchase a larger serverC
Use /etc/hosts on all of the systemsD
Create secondary name servers throughout the network
考题
单选题A server administrator recently purchased a new brand of rewritable Blu-ray media and is now having problems backing up data when using the Blu-ray burner installed in the server. Older backup disks still work， but the new media causes the backup software to report burn failures.Which of the following is the BEST solution to resolve the problem？（）A
Update the Blu-ray burner to the latest driversB
Reboot the server and restart the softwareC
Upgrade the firmware on the Blu-ray burnerD
Apply the latest operating service pack
考题
单选题Which of the following is the BEST place to find the latest BIOS upgrade of the server system board?（）A
Third-party vendorB
BIOS manufacture websiteC
Operating system manufacture websiteD
Server's manufacture website
考题
单选题A client is having problems connecting remotely after replacing a router. An administrator has just created an action plan. Which of the following is the NEXT step the administrator should perform to resolve this issue?（）A
Implement and test the solution.B
Determine if escalation is necessary.C
Identify the affected areas of the network.D
Identify the results and effects of the solution
考题
单选题After a technician came out and installed a new wireless router, one of the wired workstations began having problems connecting to the file server. This is only an intermittent problem. Which of the following actions will the technician MOST likely perform to resolve this problem?（）A
Change the router's SSIDB
Move the router's locationC
Check user permissionsD
Check the cable ends
考题
单选题Which of the following is the BEST place to find the latest BIOS upgrade of the server system board？（）A
Third-party vendorB
BIOS manufacture websiteC
Operating system manufacture websiteD
Servers manufacture website
考题
单选题An administrator is troubleshooting a problem on an application server, but has not determined the cause of the problem and is not able to replicate the problem. Which of the following should the administrator do prior to escalating the issue?（）A
Gather information from users.B
Reboot the server.C
Apply the latest service packs to the operating system.D
Perform a root cause analysis
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