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单选题
An administrator has implemented a solution to resolve a server’s problem in which the server unexpectedly reboots. Which of the following should be the administrator’s NEXT troubleshooting step?()
A
Test the theory to determine if the solution will correct the issue, list all other possible causes.
B
Verify full system functionality.
C
Document the issue; include details regarding findings, actions taken to resolve the issue, and the outcome.
D
Establish a theory of probable cause based on previous tests and determine next steps toresolve
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WINS serverB
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单选题Several users from the same location are reporting problems accessing the intranet server. An administrator has verified that no other remote areas are having issues connecting to the same server. Which of the following steps should the administrator perform NEXT?()A
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Upgrade to the latest security patchB
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Reboot the mail server.D
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考题
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Verify full system functionalityB
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考题
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Implement and test the solution.B
Determine if escalation is necessary.C
Identify the affected areas of the network.D
Identify the results and effects of the solution
考题
单选题An administrator has encountered a problem with a particular piece of software installed on the server and begins the troubleshooting process. Which of the following is the FIRST place the administrator should look for specific information about the problem?()A
The supporting documentationB
The vendor websiteC
The InternetD
The server event logs
考题
单选题An administrator is troubleshooting a problem on an application server, but has not determined the cause of the problem and is not able to replicate the problem. Which of the following should the administrator do prior to escalating the issue?()A
Gather information from users.B
Reboot the server.C
Apply the latest service packs to the operating system.D
Perform a root cause analysis
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