网友您好， 请在下方输入框内输入要搜索的题目：
题目内容
（请给出正确答案）
单选题
A user calls about a problem with receiving email. After troubleshooting the user’s computer and finding nothing wrong, the technician contacts the email sender and finds out the user gave out their email address incorrectly. Which of the following is the BEST approach in explaining the issue to the user?（）
A
“Sometimes computers are just strange, but it seems to be working now.”
B
“You gave them the wrong address and caused this problem.”
C
“The sender had the e-mail address wrong, but they have it correct now and the problem has been resolved.”
D
“The SMTP server was not getting a proper resolution of the recipient name field when it was parsing the header.”
参考答案
参考解析
解析：
暂无解析
更多 “单选题A user calls about a problem with receiving email. After troubleshooting the user’s computer and finding nothing wrong, the technician contacts the email sender and finds out the user gave out their email address incorrectly. Which of the following is the BEST approach in explaining the issue to the user?（）A “Sometimes computers are just strange, but it seems to be working now.”B “You gave them the wrong address and caused this problem.”C “The sender had the e-mail address wrong, but they have it correct now and the problem has been resolved.”D “The SMTP server was not getting a proper resolution of the recipient name field when it was parsing the header.”” 相关考题
考题
Management of a certain building was receiving complaints about slow elevator service. The solution adopted was to add mirrors in the lobbies to reduce boredom while passengers waited. This is an example of _____ .A . Kepner-Tregoe methodB . Potential problem analysisC . Decision analysisD . Creative problem solvingE . None of the above
考题
99 Management of a certain building was receiving complaints about slow elevator service. The solution adopted was to add mirrors in the lobbies to reduce boredom while passengers waited. This is an example of _____ .A. Kepner-Tregoe methodB. Potential problem analysisC. Decision analysisD. Creative problem solvingE. None of the above
考题
Today the energy problem becomes critical. It ____ an immediate solution.A calls on B calls for C calls up D calls at
考题
now the problem of air pollution is becoming critical. it__________ an immediate solution.
A. calls offB. calls forC. calls upD. calls on
考题
The user SYS creates a job by using the following command:Which two statements are true about the job that was created by the preceding command?()
A. The job is enabled by default after creationB. The job is automatically dropped after the end dateC. The job executes with the privileges of the user SYSD.
考题
The user SYS creates a job by using the following command:Which two statements are true about the job that was created by the preceding command? ()(Choose two.)
A. The job is enabled by default after creationB. The job is automatically dropped after the end dateC. The job executes with the privileges of the user SYSD. The globalization environment that exists at the time of the job creation prevails at the job runs
考题
The helpdesk is receiving calls about the corporate web server being down. Which of the followingshould be taken NEXT after verifying that the server is unreachable?()
A. Escalate the call to a technicianB. Document any changes in the web server configuration.C. Implement and test a solution.D. Continuously ping the server until a ping response is obtained
考题
What is the Cisco IOS default behavior for switching from the shared tree to the shortest path tree in PIM-SM operations？（）A、immediately after receiving the first packet on the shared tree for a given （S，G）B、after receiving over 1 kb/s traffic onthe shared tree for a given （S，G）C、10 seconds after receiving the first packet on the shared tree for a given （S，G）D、30 seconds after receiving the first packet on the shared tree for a given （S，G）E、after receiving over 10 kb/s traffic onthe shared tree for a given （S，G）
考题
After a technician came out and installed a new wireless router, one of the wired workstations began having problems connecting to the file server. This is only an intermittent problem. Which of the following actions will the technician MOST likely perform to resolve this problem?（）A、Change the router's SSIDB、Move the router's locationC、Check user permissionsD、Check the cable ends
考题
The helpdesk is receiving calls about the corporate web server being down. Which of the followingshould be taken NEXT after verifying that the server is unreachable?（）A、Escalate the call to a technicianB、Document any changes in the web server configuration.C、Implement and test a solution.D、Continuously ping the server until a ping response is obtained
考题
An administrator receives a call from a user who is unable to receive email. After troubleshooting the administrator is able to resolve the issue and verify that user is able to access email again. Which of the following is the NEXT step that the administrator should take？（）A、 Implement preventative measures.B、 Close the issue.C、 Document the outcome.D、 Question other users to make sure they are not having the same issue.
考题
An administrator receives a call from a user who is unable to receive email. After troubleshooting the administrator is able to resolve the issue and verify that user is able to access email again. Which of the following is the NEXT step that the administrator should take?（）A、Implement preventative measures.B、Close the issue.C、Document the outcome.D、Question other users to make sure they are not having the same issue
考题
An administrator receives a call from a user who is unable to receive email. After checking the workstation and email settings the administrator is still not able to determine the problem. Which of thefollowing is the NEXT step that the administrator should take？ （）A、 Create an action plan.B、 Escalate the issue.C、 Reboot the mail server.D、 Document the solution.
考题
A user calls about a problem with receiving email. After troubleshooting the user’s computer and finding nothing wrong, the technician contacts the email sender and finds out the user gave out their email address incorrectly. Which of the following is the BEST approach in explaining the issue to the user?（）A、“Sometimes computers are just strange, but it seems to be working now.”B、“You gave them the wrong address and caused this problem.”C、“The sender had the e-mail address wrong, but they have it correct now and the problem has been resolved.”D、“The SMTP server was not getting a proper resolution of the recipient name field when it was parsing the header.”
考题
A user calls the system administrator and states that they can no longer access the file server they had been working on all morning. To trouble shoot this problem， which step should the administrator take FIRST？（）A、 Reboot the file server.B、 Ask the user what they were doing when they noticed the problem.C、 Ask the user to reboot their PC.D、 Ask the user to ping the default gateway and report the response times back to the administrator.
考题
Which of the following options indicates why it is important to talk to the user and ask appropriate questions about a software problem? （）A、Software problems don't generate errors. B、The user is more knowledgeable about software. C、The system logs will provide useful information alone. D、Key information pertaining to the software may be uncovered.
考题
A user calls to report they are getting I/O errors on a file system. Which of the following tools should be used to isolate this problem？（）A、dfB、diagrptC、errmsgD、errpt
考题
单选题Which of the following is the best revision of the underlined portion of sentence 2 (reproduced below)?This is the experience that a thinker has when, after they thought about a problem long and hard, they suddenly come upon a solution in a flash when they are no longer thinking about it.A
that a thinker has when, after they thought long and hard about a problem, their solution suddenly arises like a flashB
that thinkers have when a solution suddenly had arisen like a flash after they were thinking long and hard about a problemC
that a thinker has when, after having thought long and hard about a problem, they suddenly come upon a solutionD
that thinkers have when, after having thought long hard hard about a problem, they suddenly come upon a solutionE
that thinkers have when, thinking long and hard about a problem, they suddenly come upon a solution in a flash
考题
单选题Bob, a user, reports that his computer is running slower since he viewed an online training presentation. Bob is also receiving an increased amount of spam email. Which of the following is the MOST likely cause of Bob’s issue?（）A
VirusB
WormC
Network bandwidthD
Malware
考题
单选题Which of the following options indicates why it is important to talk to the user and ask appropriate questions about a software problem? （）A
Software problems don't generate errors. B
The user is more knowledgeable about software. C
The system logs will provide useful information alone. D
Key information pertaining to the software may be uncovered.
考题
多选题The session of user SCOTT receives the following error after executing an UPDATE command onthe EMP table： ERROR at line 1： ORA-00060： deadlock detected while waiting for resource On investigation， you find that a session opened by user JIM has a transaction that caused the deadlock. two statements are true regarding the session of SCOTT in this scenario（）AThe session is terminated after receiving the error and JIM can continue with his transaction.BSCOTT should perform a COMMIT or ROLLBACK to allow JIM to continue with his transaction.CThe session is rolled back after receiving the error and JIM can continue with his transaction.DSCOTT has to reexecute the last command in the transaction after he commits the transaction.
考题
单选题An administrator receives a call from a user who is unable to receive email. After troubleshooting the administrator is able to resolve the issue and verify that user is able to access email again. Which of the following is the NEXT step that the administrator should take？（）A
Implement preventative measures.B
Close the issue.C
Document the outcome.D
Question other users to make sure they are not having the same issue.
考题
单选题A user is unable to connect to the company's intranet server by FQDN, but can connect by IP address. Other users are not having a problem. An administrator verifies that the user can successfully ping the server by IP address and can properly resolve the FQDN using nslookup. The problem is persisting after running ipconfig /flushdns. Which of the following should the administrator do NEXT?（）A
Examine the Imhost file.B
Flush the cache on the DNS server.C
Flush the cache on the WINS server.D
Examine the hosts file
考题
单选题An administrator receives a call from a user who is unable to receive email. After checking the workstation and email settings the administrator is still not able to determine the problem. Which of thefollowing is the NEXT step that the administrator should take？ （）A
Create an action plan.B
Escalate the issue.C
Reboot the mail server.D
Document the solution.
考题
单选题What is the Cisco IOS default behavior for switching from the shared tree to the shortest path tree in PIM-SM operations？（）A
immediately after receiving the first packet on the shared tree for a given （S，G）B
after receiving over 1 kb/s traffic onthe shared tree for a given （S，G）C
10 seconds after receiving the first packet on the shared tree for a given （S，G）D
30 seconds after receiving the first packet on the shared tree for a given （S，G）E
after receiving over 10 kb/s traffic onthe shared tree for a given （S，G）
考题
多选题The session of user SCOTT receives the following error after executing an UPDATE command on the EMPtable： ERROR at line 1： ORA-00060： deadlock detected while waiting for resource On investigation， you find that a session opened byuser JIM has a transaction that caused the deadlock. Which two statements are true regarding the session ofSCOTT in this scenario（）AThe session is terminated after receiving the error and JIM can continue with his transaction.BSCOTT should perform a COMMIT or ROLLBACK to allow JIM to continue with his transaction.CThe session is rolled back after receiving the error and JIM can continue with his transaction.DSCOTT has to reexecute the last command in the transaction after he commits the transaction.
考题
单选题A user calls about a problem with receiving email. After troubleshooting the user’s computer and finding nothing wrong, the technician contacts the email sender and finds out the user gave out their email address incorrectly. Which of the following is the BEST approach in explaining the issue to the user?（）A
“Sometimes computers are just strange, but it seems to be working now.”B
“You gave them the wrong address and caused this problem.”C
“The sender had the e-mail address wrong, but they have it correct now and the problem has been resolved.”D
“The SMTP server was not getting a proper resolution of the recipient name field when it was parsing the header.”
考题
单选题A user calls the system administrator and states that they can no longer access the file server they had been working on all morning. To trouble shoot this problem， which step should the administrator take FIRST？（）A
Reboot the file server.B
Ask the user what they were doing when they noticed the problem.C
Ask the user to reboot their PC.D
Ask the user to ping the default gateway and report the response times back to the administrator.
热门标签
最新试卷