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单选题
Quality planning tools are often used to help plan effective quality management activities . （）is one of such tools, which involves company actual or planned project practices to those or other projects to generate ideas for improvement and to provide a basis by which to measure performance.
A
Benchmarking
B
Quality metric
C
Quality checklist
D
Brainstornung
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单选题What does the writer say about problems between departments?A
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GMs are often reluctant to intervene.C
They are often made worse by a GM’s ambition.D
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单选题Which of the following statements about lesson plan is NOT true？A
A clear lesson plan makes a teacher aware of the aims and language contents of the lesson.B
A lesson plan can help a teacher distinguish the various stages of a lesson.C
A good lesson plan gives a teacher，especially a novice teacher，confidence in class.D
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考题
单选题Quality planning tools are often used to help plan effective quality management activities.（ ） is one of such tools,which involves company actual or planned project practices to those or other projects to generate ideas for improvementand to provide a basis by which to measure performance.A
BenchmarkingB
Quality metricC
Quality checklistD
Brainstorming
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