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A user is having problems printing. The technician believes the printer may be out of ink. Which of the following troubleshooting steps should be performed NEXT?（）
- A、Establish a plan of action to resolve the problem
- B、Implement the solution
- C、Test the theory to determine cause
- D、Verify full system functionality
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更多 “A user is having problems printing. The technician believes the printer may be out of ink. Which of the following troubleshooting steps should be performed NEXT?（）A、Establish a plan of action to resolve the problemB、Implement the solutionC、Test the theory to determine causeD、Verify full system functionality” 相关考题
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单选题When an administrator is troubleshooting a system， which of the following describes the NEXT course of action if a change does not solve the problem？（）A
Establish a new theory of probable cause.B
Reverse the change.C
Implement the next logical change.D
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单选题Which of the following is the NEXT step in the troubleshooting theory after identifying the problem?（）A
Establish a theory of probable causeB
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Establish a plan of action
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单选题A customer’s computer crashes consistently when a specific application is launched. Thetechnician has looked at the computer and confirmed the cause of the crash. Which of thefollowing is the NEXT troubleshooting step the technician should take?（）A
Verify full system functionality.B
Document the findings, actions, and outcomes.C
Establish a plan of action to resolve the problem.D
Question the user and identify changes the user has made to the system.
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单选题A user is having problems printing. The technician believes the printer may be out of ink. Which of the following troubleshooting steps should be performed NEXT?（）A
Establish a plan of action to resolve the problemB
Implement the solutionC
Test the theory to determine causeD
Verify full system functionality
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单选题Which of the following should be completed NEXT, after testing the theory of probable cause?（）A
Verify full system functionalityB
Implement preventative measuresC
Establish a plan of action to resolve the problemD
Implement the solution to the problem
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单选题A client is having problems connecting remotely after replacing a router. An administrator has just created an action plan. Which of the following is the NEXT step the administrator should perform to resolve this issue?（）A
Implement and test the solution.B
Determine if escalation is necessary.C
Identify the affected areas of the network.D
Identify the results and effects of the solution
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单选题After successfully testing a probable cause to an issue， which of the following is the NEXT troubleshooting step？（）A
Implement the solution or escalate.B
Perform a root cause analysis.C
Establish a plan of action to resolve the problem.D
Verify full system functionality and if applicable implement preventative measures.
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