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单选题
Customer: Waiter, a table for two, please. Waiter: Yes, sir. There's one but it's close to the door. Customer: ______.We'll take it.
A
Excuse me
B
Not at all
C
Well, it doesn't matter
D
Not really
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更多 “单选题Customer: Waiter, a table for two, please. Waiter: Yes, sir. There's one but it's close to the door. Customer: ______.We'll take it.A Excuse meB Not at allC Well, it doesn't matterD Not really” 相关考题
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Waitress: Yes, sir, anything the matter?Customer： , but this soup is too salty.Waitress: I'm very sorry, sir. I'll change it for you.A． I can't stand itB． Sorry to do itC． I hate to complainD． Sorry to bother you
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Waiter: Hello, sir. ?Customer: Could you give us a second, please?Waiter: Sure.A． Are you ready to orderB． How can I help youC． Ready to take my orderD． Can I do you a favor
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Direction: Pick out the appropriate expression from the eight choices and complete the following dialogue by blackening the corresponding letter on the answer sheet.A. What happened?B. Nice to meet you.C. please take it easy.D. No trouble at all.E. Coffee, please.F. I forgive you.G. But he panned to.H. Can I have the bill?56. Tom: Hello, first let me introduce myself. I'm Tom Hall, I am in charge of MAP Advertising.Tony: ______, I' m Tony Blair.57. Student A: I am very grateful to you for taking so much trouble to explain the best way of getting there.Student B: ______.58. Child: Mom, I'm very sorry, really. I didn't mean to hurt you.Mom: It's OK. ______. Do behave yourself next time!59. Guest: Waiter! ______, please?Waiter: Yes, sir. Here is the bill. The total is 200 yuan.60. Doctor: ______? You don't look well.Patient: I broke my left leg when climbing the mountain yesterday.
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Simon: I hope you'll pardon me for saying the wrong words. I just couldn't help.Gary: ______. It doesn't really matter.A. I think so.B. With pleasure.C. Please take it easy.D. Yes, but why?E. Sure you can.F. It's very kind of you!G. Never mind.H. Not too bad.
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-- Hello, this is Ted. May I speak to Peter?-- _____.A. Yes, waitB. I don't know if he's inC. Just a minute, please. I'll see if he's inD. Yes, I am Ted
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－ We’ll have the sales meeting at 2:00 tomorrow afternoon, won’t we －()
A、Yes. After the meeting, we’ll leave for Shanghai.B、It’s said the meeting is important.C、No. After the meeting, we’ll leave for Shanghai.
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— Have you got a table for four, waiter?\n— _______A.Welcome to our restaurant.B.Yes, sure. This way, please.C.We have looked the seats.D.Here are the menus.
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— I don't think you should take matters into your own hands at this point.— () .
A.Well, I called once but no one answered the phone.B.Perhaps not.It's just that the whole thing really makes me angry.C.He'll probably grow up to be only four feet tall if he keeps eating like that.
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Customer service is the service or care that a consumer receives before, during and after a purchase. It's one of the factors that come in to play when a consumer is determining buying value, the other is the quality of the product or service that is being____1____Consumers often must encounter an experience to not only be a satisfied customer, but a loyal customer. Customer service is a part of that experience.Top notch service will create______2___and a returning customer, which is what we all must strive for.Excellent customer service is____3____to businesses today. It's a component that is often missing, unfortunately. How do you provide great customer service? Always make your customer a ____4___. Greet them in a friendly manner, whether that be via telephone, email or in person.Let them know you are there to help and that you will take care of them, not only before the sale but after as well. After all, in a thriving business customers are not ____5____; it's a requirement for businesses to survive.A. vitalB. optionalC. priorityD. offeredE. loyalty
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Woman: Thank you very much for your help.Man: ________.A: No thanksB: Not at allC: It doesn ’t matterD: Never mind
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Angela: Do you mind opening the door for me?Randy: _______.A: Yes, I ’ll do itB: Not at allC: That ’s all rightD: It ’s nothing
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---Excuse me, may I sit here? ---_______ .A、Please sit downB、You ’re welcomeC、Yes, certainly. This seat’s freeD、Yes, it doesn’t matter
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John: Well, it's getting late. Maybe we could get together some other time.Harry: _________.A、Take it easyB、Nice to see you backC、Sounds goodD、I'll give you a callE、Yes,I've enjoyed it
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Customer: Excuse me, we ordered a coffee without milk instead of this white coffee.Waiter: I' m sorry. ______A、I'll change it right away.B、Yes,the coffee is white.C、It's terrible.D、You talk with the manager.
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Have you got a table for four, Waiter?（）A、Welcome to our restaurant.B、Yes, sure. This way, please.C、We have booked the seats.D、Here are the menus.
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Would you rather come on Friday or Saturday?（）A、Yes, of courseB、No, thanksC、It doesn't matterD、Friday
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A customer has ordered a rack， a p650， two p630s， and two p615s. During a conversation on installation planning， the pSeries technical specialist recognizes that the customer expects the rack to arrive as one unit. However， the specialist knows that the p650 will be racked， but the other systems will arrive separately. In fact， the other systems are CSU （Customer Set Up）. Why should the specialist immediately inform the customer that additional racking is the customer’s responsibility？（）A、Because additional systems would require more power receptaclesB、Because the customer may need to do additional facilities planningC、Because the customer needs additional funding to cover the servicesD、Because postponing the eventual discussion will likely lead to customer dissatisfaction
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（）means to provide facility for customer’s need or inquiry and arrange it.A、serviceB、businessC、customer serviceD、making money
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单选题—Excuse me, when does Flight CZ3391 take off?—One moment, please. I’ll _____ it.A
look upB
take awayC
give backD
turn down
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单选题Waiter: Would you like to have one bill or separate bills，sir? John: It’s my treat. One bill，please. Paul: You paid last time. ______ John: Well，all right if you insist. But next time you must let me pay.A
This is on me.B
Stop kidding me.C
I have money.D
Knock it out.
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单选题Customer: ______ if you'd serve me as quickly as possible as I've got an appointment at two fifteen. Waiter: I'll do my best, Madam.A
It would be very kind of youB
It would be very helpfulC
I'd be most delightfulD
I'd be most grateful
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单选题Salesperson: Can I help you, sir? Customer: Yes, I bought this watch from you last week and I’ve been having a few problems with it. Salesperson: ______ Customer: Well, the salesperson said it was waterproof, but when I wore it in the swimming pool it was filled with water.A
That’s impossible. B
I’m sure it’s all right.C
Did you buy it here? D
What’s the trouble?
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单选题Customer: I think I’ll have the tomato soup to start._____ Waiter: Right. And would you like croutons in your soup? Customer: No, thank you. Waiter: How would you like your steak? Rare, medium or well done?A
And I’d like some teaB
And I’d also like a steak.C
And perhaps some orange juice. D
And I’d like to order now.
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单选题A customer has ordered a rack， a p650， two p630s， and two p615s. During a conversation on installation planning， the pSeries technical specialist recognizes that the customer expects the rack to arrive as one unit. However， the specialist knows that the p650 will be racked， but the other systems will arrive separately. In fact， the other systems are CSU （Customer Set Up）. Why should the specialist immediately inform the customer that additional racking is the customer’s responsibility？（）A
Because additional systems would require more power receptaclesB
Because the customer may need to do additional facilities planningC
Because the customer needs additional funding to cover the servicesD
Because postponing the eventual discussion will likely lead to customer dissatisfaction
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单选题A customer would like to implement an IBM System Storage DS8000 solution. A Capacity Magic study has determined that 500 drives of 450 GB are required to meet the customer’s capacity requirements. Limited space is available for additional systems in the data center. Which solution best meets the customer’s requirements（）A
DS8800 system with three framesB
DS8800 system with one frameC
DS8700 system with two framesD
DS8800 system with two frames
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单选题Customer: I’m going to hold a farewell party for some friends. I’d like to book a dinner here. Waiter: How many people of you will come to the dinner? Customer: About ten. Waiter: ______ Customer: Deep fried shrimps and roasted pork. As for other dishes，I’ll leave the choice to you if you don’t mind.A
What can I do for you?B
What do you like?C
Anything particular on the menu?D
May I recommend some dishes?
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