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A support technician wants to help a user, in a different city, navigate a new software program. Which of the following will allow the user and technician to view and control the Windows XP PC desktop simultaneously?（）
- A、Terminal Services
- B、Remote Assistance
- C、Routing and Remote Access Service
- D、Remote Desktop
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更多 “ A support technician wants to help a user, in a different city, navigate a new software program. Which of the following will allow the user and technician to view and control the Windows XP PC desktop simultaneously?（）A、Terminal ServicesB、Remote AssistanceC、Routing and Remote Access ServiceD、Remote Desktop” 相关考题
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A technician replaces a computer’s NIC with a wireless card. The user wants to save the NIC.Which of the following should the technician use to preserve the NIC? ()
A. ESD matB. ESD wrist strapC. Sealable plastic bagD. Anti-static bag
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A network technician wants to use a packet analyzer to troubleshoot a reported problem with auser‘s workstation with IP address 192.168.1.45. To identify the workstation‘s packets thetechnician wants to use the workstation‘s MAC address.Which of the following protocols would provide the needed information?（）A.DHCPB.ARPC.DNSD.PING
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A. DHCP serverB. Proxy serverC. RepeaterD. DHCP relay
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A. Monitor processor performance logsB. Constantly check the task managerC. Use performance server logsD. Establish a baseline for the server
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A technician replaces a computer’s NIC with a wireless card. The user wants to save the NIC.Which of the following should the technician use to preserve the NIC? （）A、ESD matB、ESD wrist strapC、Sealable plastic bagD、Anti-static bag
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A technician wants to compare a new server performance over a period of time. Which of the following should the technician do FIRST?（）A、Monitor processor performance logsB、Constantly check the task managerC、Use performance server logsD、Establish a baseline for the server
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A network technician wants to use a packet analyzer to troubleshoot a reported problem with a user's workstation with IP address 192.168.1.45. To identify the workstation's packets the technician wants to use the workstation's MAC address. Which of the following protocols would provide the needed information?（）A、DHCPB、ARPC、DNSD、PING
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A technician is setting up a network and wants to automatically assign IP addresses. Which of the following will need to be configured to automatically assign IP addresses？（）A、WINSB、DNSC、DHCPD、NTP
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A technician wants to use an existing DHCP server for three additional VLANs. Which of the following features needs to be configured to allow for this addition?（）A、DHCP serverB、Proxy serverC、RepeaterD、DHCP relay
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A technician wants to create a spanned volume on a set of hard drives. Which of the following tools will identify if the drives will support a spanned volume?（）A、System InformationB、Disk ManagementC、Device ManagerD、Task Manager
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A technician has had several support requests for one PC. The technician has reseated the PCIcards and replaced the hard drive in the PC located in a school cafeteria kitchen. PCs located in the business office or the classrooms have not had this issue. Which of the following is MOST likely causing this PC’s issue?（）A、Faulty RAMB、240 volt Kitchen outletsC、Power BrownoutsD、Excessive Heat
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From which of the following locations can a technician map a drive?（）A、System PropertiesB、Help and Support CenterC、Add Hardware WizardD、My Computer
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A company wants all IM chat via the internet to stop. A technician blocks IRC traffic with a traffic shaping device， yet IM chat remains useable. Which of the following should a technician do next？（）A、Block both IRC and ICMPB、Utilize SNMP to identify IM usersC、Contact the IM carrier to request the IM account be disabledD、Change the shaping setting to allow minimal traffic to reduce port hopping
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A technician wants to increase the reliability of a DHCP server. Which of the following components should be installed to increase the server’s uptime on the network？（）A、 Increase the amount of RAMB、 Use a lower voltage power supplyC、 Add a hardware firewallD、 Install redundant NICs
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A technician deploys a computer in a public library and wants to give the ability for a user without an account to use the computer with limited permission. Which of the following accounts would the technician setup？（）A、 Guest user accountB、 Limited user accountC、 Power user accountD、 Administrator user account
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A user is receiving an error about not having enough virtual memory. A technician wants to manually set the amount of available virtual memory for the computer. At a MINIMUM， the technician should set the virtual memory to be which of the following？（）A、0.5 times the amount of physical memoryB、1.5 times the amount of physical memoryC、2 times the amount of physical memoryD、Equal to the amount of physical memory
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单选题A technician deploys a computer in a public library and wants to give the ability for a user without an account to use the computer with limited permission. Which of the following accounts would the technician setup？（）A
Guest user accountB
Limited user accountC
Power user accountD
Administrator user account
考题
单选题A support technician wants to help a user, in a different city, navigate a new software program. Which of the following will allow the user and technician to view and control the Windows XP PC desktop simultaneously?（）A
Terminal ServicesB
Remote AssistanceC
Routing and Remote Access ServiceD
Remote Desktop
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多选题A technician wants to secure a Windows 7 Ultimate notebook hard drive. Which of the following should the technician do to implement BitLocker?（） (Select TWO).ADisable TPM in the system BIOSBRun the BitLocker wizard and any necessary partitionsCEnable TPM in the system BIOSDEnable TPM in the Windows 7 OS filesESet up the OS and the system files on the same partition
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单选题If a technician is getting frustrated during a support call, which of the following could the technician employ to avoid irritating the customer?（）A
End the call quickly, even if a solution has not been found.B
Ask the caller to call back in a while.C
Put the caller on hold briefly and take a deep breath.D
Pass the caller to another support representative.
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填空题If the President wants to take significant action in foreign relations, it is necessary to gain the Senate’s cooperation and support.____
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单选题A user is receiving an error about not having enough virtual memory. A technician wants to manually set the amount of available virtual memory for the computer. At a MINIMUM， the technician should set the virtual memory to be which of the following？（）A
0.5 times the amount of physical memoryB
1.5 times the amount of physical memoryC
2 times the amount of physical memoryD
Equal to the amount of physical memory
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单选题Which of the following should a technician do FIRST in the BIOS to set up drive encryption?（）A
Enable eSATA supportB
Run built-in diagnosticsC
Enable TPMD
Enable virtualization support
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单选题A customer wants to receive automatic notification of critical software problems and fixes for their RS/6000 or eServer pSeries system. Which is the most appropriate services offering to recommend to them？（）A
TechlineB
ConsultlineC
Operational Support Services - RS/6000 SystemWatchD
Operational Support Services - Alert for pSeries
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