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单选题
A customer states that they cannot print from their laser printer. The printer displays a ‘Paper Jam’ error. Upon inspection there is no paper jam. The only indication is a clicking sound when the user tries to print. Which of the following is the MOST likely cause?（）
A
Feed roller gear is broken.
B
Feed rollers are dirty.
C
Fuser has overheated.
D
Toner cartridge needs to be replaced.
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更多 “单选题A customer states that they cannot print from their laser printer. The printer displays a ‘Paper Jam’ error. Upon inspection there is no paper jam. The only indication is a clicking sound when the user tries to print. Which of the following is the MOST likely cause?（）A Feed roller gear is broken.B Feed rollers are dirty.C Fuser has overheated.D Toner cartridge needs to be replaced.” 相关考题
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Which of the following should the technician do FIRST when removing a paper jam?()
A. Open all the doors in the printer.B. Clear the print queue.C. Turn the printer off.D. Take the printer offline.
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Which of the following will MOST likely happen if a laser printer displays ‘15% fuser remaining’?()
A. The printer will print according to specification.B. The printer will stop printing immediately.C. The printer will take longer to print.D. The printer will print blank sheets of paper
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A laser printer prints pages with a gray background. Which of the following is the MOST possible cause of the problem? ()
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A laser printer prints pages with a gray background. Which of the following is the MOST possible cause of the problem? （）A、Transfer rollerB、Paper typeC、Print headD、Fuser
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A shipping department is reporting that a laser printer in the receiving area is becoming jammed because the printer attempts to pull several sheets of paper for each print.Which of the following may be the cause？（）A、The paper is sticking to the corona wire and causing the jam.B、Humidity is causing the paper to stick together.C、A4 paper is being used and may not be supported by laser printers.D、The fusion roller is dirty and pulling too many sheets of paper.
考题
A technician has resolved a paper jam. After the jam is cleared, the display continues to indicate that the printer is jammed. Which of the following should be performed NEXT?（）A、Power cycle the printerB、Print a test pageC、Remove all the paper trays and restart the printerD、Remove and replace the roller
考题
A laser printer keeps displaying, ‘Paper Jam – Front Door’. It does not matter which tray or paper type the printer is using. Which of the following is the MOST likely reason why the printer is having this issue?（）A、The printer fuser assembly needs to be replaced.B、The pickup rollers no longer have pickup grip.C、Something is stuck inside of the pickup assembly.D、The printer needs to have the toner cartridge replaced.
考题
A user reports that printed pages are smearing after the pages come out of a laser printer. Which of the following is the MOST likely problem?（）A、The corona wire is not supplying the correct voltage.B、The fuser is not reaching the correct temperature.C、The paper is card stock and is too thick.D、The paper has a humidity content that is too low.
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Which of the following will MOST likely happen if a laser printer displays ‘15% fuser remaining’?（）A、The printer will print according to specification.B、The printer will stop printing immediately.C、The printer will take longer to print.D、The printer will print blank sheets of paper
考题
A customer asks the technician for an explanation of the cause of a printer issue, after the issue is resolved. Which of the following would be the MOST appropriate response?（）A、“The process of removal is extremely complex and only certain individuals would understand”.B、“There was a moisture build up in the paper tray that apparently caused the paper jam”.C、“Condensation within the lower tray assembly hindered the functionality of the rollers which caused improper transfer”.D、“The paper jam was caused because irresponsible users spilled liquid in the bottom tray”.
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Several users report that they are unable to print to a new printer recently installed. The technician is unable to ping the printer. Which of the following is the MOST likely cause?（）A、No IP address on the printerB、Paper jam in the paper feed trayC、Improper DNS settings on the printerD、Broken LCD screen on the printer
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A printer is not pulling paper out of the paper tray. Which of the following is the MOST possible cause of the problem? （）A、Pickup rollersB、Print headC、DrumD、Fuser
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A user reports that the laser printer is constantly jamming on humid days. Which of the following is the MOST likely resolution to the problem?（）A、Replace the paper with thinner paper.B、Replace the toner cartridges.C、Replace the fuser.D、Replace the print heads.
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Which of the following should the technician do FIRST when removing a paper jam?（）A、Open all the doors in the printer.B、Clear the print queue.C、Turn the printer off.D、Take the printer offline.
考题
A customer states that they cannot print from their laser printer. The printer displays a ‘Paper Jam’ error. Upon inspection there is no paper jam. The only indication is a clicking sound when the user tries to print. Which of the following is the MOST likely cause?（）A、Feed roller gear is broken.B、Feed rollers are dirty.C、Fuser has overheated.D、Toner cartridge needs to be replaced.
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A shipping department is reporting that a laser printer in the receiving area is becoming jammed because the printer attempts to pull several sheets of paper for each print. Which of the following may be the cause？（）A、Humidity is causing the paper to stick together.B、The paper is sticking to the corona wire and causing the jam.C、A4 paper is being used and may not be supported by laser printers.D、The fusion roller is dirty and pulling too many sheets of paper.
考题
单选题A laser printer has an error tray two paper jam but tray two does not have any paper in it. Which of the following should the technician do FIRST? （）A
Replace the tray two paper sensor and run the printer self test.B
Remove the tray two paper sensor and clean the printhead.C
Check the tray two paper sensors for blockage and run the printer self test.D
Check the tray two paper rollers for blockage, clean the printhead, and run the printer self test.
考题
单选题A technician has resolved a paper jam. After the jam is cleared, the display continues to indicate that the printer is jammed. Which of the following should be performed NEXT?（）A
Power cycle the printerB
Print a test pageC
Remove all the paper trays and restart the printerD
Remove and replace the roller
考题
单选题Several users report that they are unable to print to a new printer recently installed. The technician is unable to ping the printer. Which of the following is the MOST likely cause?（）A
No IP address on the printerB
Paper jam in the paper feed trayC
Improper DNS settings on the printerD
Broken LCD screen on the printer
考题
单选题A user reports that the laser printer is constantly jamming on humid days. Which of the following is the MOST likely resolution to the problem?（）A
Replace the paper with thinner paper.B
Replace the toner cartridges.C
Replace the fuser.D
Replace the print heads.
考题
单选题A laser printer keeps displaying, ‘Paper Jam – Front Door’. It does not matter which tray or paper type the printer is using. Which of the following is the MOST likely reason why the printer is having this issue?（）A
The printer fuser assembly needs to be replaced.B
The pickup rollers no longer have pickup grip.C
Something is stuck inside of the pickup assembly.D
The printer needs to have the toner cartridge replaced.
考题
单选题A shipping department is reporting that a laser printer in the receiving area is becoming jammed because the printer attempts to pull several sheets of paper for each print. Which of the following may be the cause？（）A
Humidity is causing the paper to stick together.B
The paper is sticking to the corona wire and causing the jam.C
A4 paper is being used and may not be supported by laser printers.D
The fusion roller is dirty and pulling too many sheets of paper.
考题
单选题Which of the following should the technician do FIRST when removing a paper jam?（）A
Open all the doors in the printer.B
Clear the print queue.C
Turn the printer off.D
Take the printer offline.
考题
单选题A shipping department is reporting that a laser printer in the receiving area is becoming jammed because the printer attempts to pull several sheets of paper for each print.Which of the following may be the cause？（）A
The paper is sticking to the corona wire and causing the jam.B
Humidity is causing the paper to stick together.C
A4 paper is being used and may not be supported by laser printers.D
The fusion roller is dirty and pulling too many sheets of paper.
考题
单选题A customer asks the technician for an explanation of the cause of a printer issue, after the issue is resolved. Which of the following would be the MOST appropriate response?（）A
“The process of removal is extremely complex and only certain individuals would understand”.B
“There was a moisture build up in the paper tray that apparently caused the paper jam”.C
“Condensation within the lower tray assembly hindered the functionality of the rollers which caused improper transfer”.D
“The paper jam was caused because irresponsible users spilled liquid in the bottom tray”.
考题
单选题A customer states that they cannot print from their laser printer. The printer displays a ‘Paper Jam’ error. Upon inspection there is no paper jam. The only indication is a clicking sound when the user tries to print. Which of the following is the MOST likely cause?（）A
Feed roller gear is broken.B
Feed rollers are dirty.C
Fuser has overheated.D
Toner cartridge needs to be replaced.
考题
单选题Which of the following will MOST likely happen if a laser printer displays ‘15% fuser remaining’?（）A
The printer will print according to specification.B
The printer will stop printing immediately.C
The printer will take longer to print.D
The printer will print blank sheets of paper
考题
单选题A user reports that printed pages are smearing after the pages come out of a laser printer. Which of the following is the MOST likely problem?（）A
The corona wire is not supplying the correct voltage.B
The fuser is not reaching the correct temperature.C
The paper is card stock and is too thick.D
The paper has a humidity content that is too low.
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