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PD0-001 问题列表
问题
单选题Scheduled preventative maintenance visits should be carried out：（）A
after two unplanned service calls.B
according to manufacturers specifications.C
when the device is becoming unreliable.D
every sixty days.
问题
单选题Which of the following is the FIRST step a technician should take when troubleshooting a device issue？（）A
Gather information from the customer.B
Isolate the problem on the device.C
Read the service documentation for possible causes.D
Check the parts life counters.
问题
单选题When arriving at the customers location， two different users describe the problem， and from their description it seems to be two separate problems. Which of the following is an appropriate step to take？（）A
Ignore both of them and decide what the real problem is.B
Set up a separate call for each problem.C
Have them duplicate the problem at the device.D
Ask a third person and see if the problem is the same thing.
问题
单选题When is it advisable to dump the waste toner from a technicians service vacuum？（）A
When it is full.B
It is not recommended.C
Before performing preventative maintenance.D
After each call.
问题
单选题The polygon mirror is located in which of the following components？（）A
Developer unitB
Scanner unitC
Fuser unitD
Laser unit