2021年商务英语考试BEC初级听力电话常用短语

发布时间:2021-05-09


众所周知商务英语考试的听力部分是比较难的,它的听力场景都是模拟真实的工作环境,比如办公室、会议、电话、飞机上等等,今天51题库考试学习网就为大家带来BEC初级考试的听力电话常用短语,一起来学习一下吧。

What can we do to fix things?那现在我们要怎么办呢?

We would like you to ship back all the goods to us.我们希望您能把整批货寄送回来。

And we will send you a replacement right now.我们会马上补寄一批货过去。

OK. We will do.好,我们照办。

I don\\\'t like to have to bring this up, but we found that-我也不想给你说这些,但我们发觉-

I\\\'m sorry to inform you of this, but we found that-很抱歉通知您,我们发觉-

I have regret to let you know of this, but we found that-很遗憾地让你知道这些,我们发觉-

I hate to be the bearer of bad news, but we found that-我也不喜欢告诉你不好的消息,我们发觉-

How do you suggest this be handled?你认为该怎么处理呢?

What could you like us to do?我们应该怎么做呢?

Do you have any suggestions?你有什么建议呢?

Hello, Miss Huang. How are you?喂,黄小姐,你好吗?

Hello, Miss Wang. I\\\'m fine, and you?喂,王小姐,我很好,你呢?

I\\\'ll doing fine, too.我也很好。

Well, Miss Huang, we are planning to have a casual get-together.嗯,黄小姐,我们打算大家小聚一番。

I wonder if you and your husband can join us.不知道你和你丈夫能不能赏光?

That sounds very nice. When will it be?听起来真不错,什么时候呢?

It\\\'s next week from this Monday.下个星期一。

What a pity! We have another party that day.太可惜了,我们那天也有个聚会。

It doesn\\\'t matter. Let\\\'s wait until the next time.没关系。下次还有机会。

We\\\'re organizing an informal party, and I\\\'d like you to come.我们计划组织一个非正式聚会,我想请你参加。

This is he speaking.我就是。

Bob speaking.我就是鲍勃。

Clark\\\'s Theater.Clark\\\'s剧院。

I hear that you have a Italy Symphony Orchestra concert on the 15th evening.听说15号晚上意大利交响乐团要在贵院演奏。

And I wonder if there are some balcony seats still available.不知道还有没有包厢的位子?

I\\\'m sorry, all the balcony seats are gone.抱歉,包厢的票都卖完了。

All right. Please hold two orchestra seats for us.好,请帮我们保留两张前排的座位。

Can I have your name, please?请问您贵姓大名?

My last name is Chen. C-H-E-N.我姓陈,C-H-E-N。

Hello, Air China Flight Reservations. May I help you?`喂,你好,中国航空公司订票处,需要帮忙吗?

Yes. Have you got any seats left on the 10th at 7:30 a.m. to HongKong?是的。你们还有10号早上7点半去香港的机票吗?

Yes, we have. For how many?有,要几张?

Please keep two for us to pick up.请给我保留两张。

Would you prefer a window, aside or enter seat?您喜欢靠窗、靠走道还是中间的位置?

Window, please.靠窗的吧。

OK.好的。

Please have two window seats placed aside for us.请为我们保留两个靠窗口的位子。

There aren\\\'t window seats left, but a few enter seats are open.那些靠窗的位子已没有了,但里面的位子还有。

All window seats are sold out.所有靠窗口的位子都卖光了。

以上就是BEC商务英语考试的听力电话常用语句,希望对各位考生备考有所帮助。如果想了解更多的BEC考试相关资讯,请持续关注51题库考试学习网!


下面小编为大家准备了 商务英语考试 的相关考题,供大家学习参考。

Staff Management: the importance of encouraging staff to make suggestions for improvements

正确答案:Suggested answers: a.It is important to encourage staff to make suggestions for improvements. First taking on staff suggestions has been an important element in company success. If you listen to their opinions you can gain your facts straight before making false allegations. Staff suggestions will generate a great deal of new ideas. You can absorb a large amount of information so as to broaden your vision and horizon and to establish clear goals. Secondly by listening to their views you can get a far better understanding of your staff. b.The essential part of effective teamwork is to see your company as different team members who are working together rather than as individuals who are working separately. Encouraging staff to make suggestions for improvements is important. It is useful for the managers to understand the personalities of the people they are working with. Then they will be able to anticipate how these people will react in certain stressful situations. You can clarify all job descriptions rationally and carry out regular planning more smoothly. c.If you value staff suggestions it will inspire your staff. You will have greater ability to motivate and communicate well with your staff members. Communication is important. Staff members need to talk to managers about the working practices within a company. Both parties should feel that the expectations are realistic and allow them to have responsibilities and interests outside work. Tile employees will perform even better than before. It will also inspire others. It will end up attracting good personnel. Therefore it is advisable to encourage staff to make suggestions for improvement.
Suggested answers: a.It is important to encourage staff to make suggestions for improvements. First, taking on staff suggestions has been an important element in company success. If you listen to their opinions, you can gain your facts straight before making false allegations. Staff suggestions will generate a great deal of new ideas. You can absorb a large amount of information so as to broaden your vision and horizon and to establish clear goals. Secondly, by listening to their views, you can get a far better understanding of your staff. b.The essential part of effective teamwork is to see your company as different team members who are working together, rather than as individuals who are working separately. Encouraging staff to make suggestions for improvements is important. It is useful for the managers to understand the personalities of the people they are working with. Then they will be able to anticipate how these people will react in certain stressful situations. You can clarify all job descriptions rationally, and carry out regular planning more smoothly. c.If you value staff suggestions, it will inspire your staff. You will have greater ability to motivate and communicate well with your staff members. Communication is important. Staff members need to talk to managers about the working practices within a company. Both parties should feel that the expectations are realistic and allow them to have responsibilities and interests outside work. Tile employees will perform. even better than before. It will also inspire others. It will end up attracting good personnel. Therefore, it is advisable to encourage staff to make suggestions for improvement. 解析:broaden your vision开阔眼界。personality人格,个性。 teamwork团队合作,集体协力,团对配合。False allegation凭空指控,错误指控。stressful紧张的,感到压力的。

— You are the manager of the marketing department in your company. A new assistant manager has recently been appointed and will start work soon.

— Write an email to all staff in the department:

— explaining the need for the appointment

— saying when the assistant manager will start work

— describing the experience the assistant manager has.

— Write 40 - 50 words.

From: Candace Woodward

To: All marketing staff

Subject: New assistant manager

正确答案:To support our strategy of growing sales in our Asian and African markets a new position of assistant manager has been created. Paul Fisher has been appointed and will start on 1st September Paul has worked for several years in marketing toys concentrating on the Far East.
To support our strategy of growing sales in our Asian and African markets, a new position of assistant manager has been created. Paul Fisher has been appointed, and will start on 1st September Paul has worked for several years in marketing toys, concentrating on the Far East.

Dear Sirs,

The order mentioned above was delivered to our warehouse 2 days after it arrived in Chicago 8th Jan. and we regret that we have to complain about the conditions in which we received it.

In our order we stipulated that we required four dozen of your men's suits pattern CS/7, and in your invoice, No. CP/78, you charged us for this quantity, but it is clear that you have packed only three dozen in Case 3, 【B1】______ . We would therefore appreciate an explanation and your prompt action to send us the missing dozen suits.

Very much more serious is the condition of the ladies' trousers suits that you packed in Case 2. Of the six dozen that this case contains, 【B2】______ . It is quite clear that this is solely due to the totally inadequate way in which they had been packed for you had not lined the case with any waterproof paper. 【B3】______

【B4】______ , whereas in our order we had stated that we required your pattern CS/9 which is stated in your catalogue as being made up from heavy-weight material. There is no market here for tropical suits, and so we must emphasize 【B5】______ .

We must stress that the mistakes that you have made in this first order we have placed with you have caused considerable problems for us. We had hoped to include your products in the Spring Sale that is due to open at the end of February, but as it is, it is now clear that we shall not be able to do so. We wish to stress, therefore, that unless you take immediate action to correct the mistakes that you have made, 【B6】______ .

We now expect your prompt reply.

Yours,

Faithfully

A. please correct all the mistakes as soon as possible

B. that we expect you to replace these suits that have been wrongly delivered with those we ordered without delay

C. we shall certainly not consider further orders with you and shall report your company to the American Trade Promotion Office in New York

D. and we think the price is a little bit too high

E. forty have become very sodden in transit and most of these show signs of rotting

F. we are also surprised that you appear to have sent us three dozen lightweight gentlemen's suits in Case 1

G. we therefore expect your prompt action to remedy this situation

H. and there is no sign of the missing dozen in either Case 1 or 2

【B1】______

正确答案:H
H

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