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（ ）不属于实施ITSM（IT Service Management）的根本目标。
A.以客户为中心提供IT服务
B.提供高质量、低成本的服务
C.使企业的IT投资与战略目标一致
D.提供的服务是可计价的
B.提供高质量、低成本的服务
C.使企业的IT投资与战略目标一致
D.提供的服务是可计价的
参考答案
参考解析
解析：实施ITSM的根本目标包括：
以客户为中心提供IT服务；
提供高质量、低成本的服务；
提供的服务是可准确计价的。
以客户为中心提供IT服务；
提供高质量、低成本的服务；
提供的服务是可准确计价的。
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