网友您好, 请在下方输入框内输入要搜索的题目:
题目内容
(请给出正确答案)
A user is experiencing headaches and motion sickness symptoms when using their new computermonitor. Which of the following can a technician adjust to help the user?()
- A、Privacy filter
- B、Refresh rate
- C、Use a digital signal
- D、Brightness
参考答案
更多 “A user is experiencing headaches and motion sickness symptoms when using their new computermonitor. Which of the following can a technician adjust to help the user?()A、Privacy filterB、Refresh rateC、Use a digital signalD、Brightness” 相关考题
考题
A user is present when a technician is troubleshooting their workstation. They insist on showing the technician, step by step, what occurred. How should the technician deal with this situation? ()
A. Allow the user to demonstrate expertise.B. Do not argue; empathize with the user, and offer to help.C. Ask the user to watch as the technician diagnoses and corrects the problem.D. Document each of the steps to replicate at a later time.
考题
A user is experiencing headaches and motion sickness symptoms when using their new computermonitor. Which of the following can a technician adjust to help the user?()
A. Privacy filterB. Refresh rateC. Use a digital signalD. Brightness
考题
A user reports that they walked away from their laptop for 30 minutes and when they came backthe screen was very dim. The user tried moving the mouse and increasing the brightness setting,but neither worked. Which of the following should the technician do FIRST?()A. Plug in an external monitor to test the video card.B. Run a check disk scan to verify there is no corruption.C. Check if the laptop is now on battery power.D. Have the LCD screen replaced with a known good screen.
考题
A support technician wants to help a user, in a different city, navigate a new software program. Which of the following will allow the user and technician to view and control the Windows XP PC desktop simultaneously?()A、Terminal ServicesB、Remote AssistanceC、Routing and Remote Access ServiceD、Remote Desktop
考题
Which of the following should a technician instruct a user to do to initiate Remote Assistance for a user running Windows XP Professional?()A、Network Neighborhood navigate to the users computer right click select Offer Remote AssistanceB、Go to Help and Support Center Pick a Task Use Tools Offer Remote AssistanceC、Run Remote Desktop Connection Select Connect to User Enter the IP addressD、Start Programs Administrative Tools Remote Assistance
考题
A Windows user is trying to get to a shared folder on a server but is receiving an error message that multiple connections to the same resource are not allowed. Which of the following tools can the technician use from the user’s workstation to get the user reconnected as quickly as possible?()A、nbtstat with the/reload parameterB、nbtstat with the/resolved parameterC、net use with the/delete parameterD、net use with the/persistent parameter
考题
Which of the following reasons indicate why it is important to have the user demonstrate the task they are trying to perform?()A、To help the technician learn how to perform the task B、To determine if the user is performing the task properly C、To determine if the user is authorized to perform the task D、To help the technician determine if there is a better way to perform the task in question
考题
Given the following expression about TextField which use a proportional pitch font. TextField t = new TextField("they are good",40); Which statement is true?() A、 The displayed string can use multiple fonts.B、 The maximum number of characters in a line will be 40.C、 The displayed width is exactly 40 characters.D、 The user can edit the characters.
考题
Which two statements are true when using the configure exclusive CLI command?()A、Multiple users can enter configuration mode and have their own private configuration.B、When a user commits, only the user's changes are committed.C、A message indicates which other users are in configuration mode and what portion of the configuration they are editing.D、Only a single user can edit the configuration.
考题
A user is unsatisfied with the quality of the repair that another technician has completed on their PC. Which of the following should be done to help the user?()A、Agree with the user’s complaintsB、Clarify the user’s statementsC、Minimize the user’s criticismD、Shadow the other technician on the next repair
考题
Under which of the following circumstances would a technician use IPCONFIG /RENEW?()A、After an unsuccessful rebootB、If a user’s IP address has been spoofedC、After using IPCONFIG /RELEASED、If the computer has an ARP address conflict
考题
A technician installed a new application on a Windows XP desktop. When the technician tries to launch the application it crashes. Which of the following can the technician use to troubleshoot the application?()A、System logsB、Security logsC、Application logsD、Application installation logs
考题
A technician just installed an antivirus suite on a workstation. It is kept up-to-date and has recently scanned the system. A day later the user reports slower response times than usual. Which of the following is the user MOST likely experiencing?()A、AdvertisementsB、Resource consumptionC、A trojan infectionD、Unremoved viruses
考题
A network technician is troubleshooting a network issue that has just been reported. Which of thefollowing troubleshooting steps should the technician take FIRST to help resolve this issue?()A、Record the solution in the appropriate logs for future use.B、Ask the user who reported the issue what past documentation they have.C、Ask the user who reported the issue to explain the symptoms in detail.D、Record what steps should be taken to resolve the issue.
考题
A technician needs to use Remote Assistance with a user. The user is asked to use an email application to send the technician an invitation to remotely access the user’s computer. The email application has not been configured in the user’s computer. Which of the following would be another way for the user to send the Remote Assistance invitation? ()A、Configuring the Windows Firewall exceptions.B、Using Windows Messenger.C、Configuring My Network Places.D、Using Internet Explorer.
考题
Which of the following tools would a technician use to map a drive to a user’s machine?()A、SSHB、NETUSEC、NETSTATD、SSL
考题
Which of the following describes the BEST course of action when a user continuously calls atechnician with computer issues instead of the helpdesk?()A、Put all other work orders on hold and assist the user with all their computer issues.B、Have another technician take over support calls for this user.C、Explain that the user needs to fill out a work order for the computer problems.D、Ask the user to call another technician for more in-depth assistance.
考题
A user states that the wireless on their laptop was working when they where at home, however,now in the office no wireless connection can be made. Which of the following should the technician check FIRST?()A、If the wireless is enabledB、If the laptop is connected to the correct gatewayC、If the SSID is enabledD、If the DHCP address scheme is correct
考题
A technician deploys a computer in a public library and wants to give the ability for a user without an account to use the computer with limited permission. Which of the following accounts would the technician setup?()A、 Guest user accountB、 Limited user accountC、 Power user accountD、 Administrator user account
考题
A system administrator receives a new server and has booted the system for the first time. The administrator has set up the terminals and users. The user start to log on. Root is logged in on the console. When additional users start to log in, an error is displayed stating that All available login sessions are in use. Which of the following steps should be followed to resolve this problem?()A、Permissions on /etc/security were changed in error; do a chmod 755 on /etc/security directory.B、Increase the number of licenses; using smit chaili censeC、Change the Maximum number of PROCESSES allowed per user variable; using smit chgsys.D、Change User can logi field from false to true: using smit chuser.
考题
The user cannot access some Internet websites, but can connect to resources inside the local network. The technician successfully uses the ping command to test the user’s connectivity. Which of the following commands can the technician run NEXT to troubleshoot the issue?()A、net /?B、ipconfig /flushdnsC、netstat -rD、nbtstat -R
考题
单选题A user is experiencing headaches and motion sickness symptoms when using their new computermonitor. Which of the following can a technician adjust to help the user?()A
Privacy filterB
Refresh rateC
Use a digital signalD
Brightness
考题
单选题Under which of the following circumstances would a technician use IPCONFIG /RENEW?()A
After an unsuccessful rebootB
If a user’s IP address has been spoofedC
After using IPCONFIG /RELEASED
If the computer has an ARP address conflict
考题
单选题A technician just installed an antivirus suite on a workstation. It is kept up-to-date and has recently scanned the system. A day later the user reports slower response times than usual. Which of the following is the user MOST likely experiencing?()A
AdvertisementsB
Resource consumptionC
A trojan infectionD
Unremoved viruses
考题
单选题A technician deploys a computer in a public library and wants to give the ability for a user without an account to use the computer with limited permission. Which of the following accounts would the technician setup?()A
Guest user accountB
Limited user accountC
Power user accountD
Administrator user account
考题
单选题A technician needs to use Remote Assistance with a user. The user is asked to use an email application to send the technician an invitation to remotely access the user’s computer. The email application has not been configured in the user’s computer. Which of the following would be another way for the user to send the Remote Assistance invitation? ()A
Configuring the Windows Firewall exceptions.B
Using Windows Messenger.C
Configuring My Network Places.D
Using Internet Explorer.
考题
单选题Which of the following reasons indicate why it is important to have the user demonstrate the task they are trying to perform?()A
To help the technician learn how to perform the task B
To determine if the user is performing the task properly C
To determine if the user is authorized to perform the task D
To help the technician determine if there is a better way to perform the task in question
热门标签
最新试卷