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A call logging process would be used by a technician in order to:()
- A、assign the appropriate status level for the problem.
- B、create records which enable user authentication.
- C、help maintain a balanced workload for the help desk technicians.
- D、identify common problems among many users.
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更多 “A call logging process would be used by a technician in order to:()A、assign the appropriate status level for the problem.B、create records which enable user authentication.C、help maintain a balanced workload for the help desk technicians.D、identify common problems among many users.” 相关考题
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单选题You are the network administrator for Blue Yonder Airlines. You plan to create an Active Directory domain named blueyonderairlines.com that will have a functional level of Windows Server 2003. Your company has one main office and four branch offices, which are all located in one country. A central security department in the main office is responsible for creating and administering all user accounts in all offices. Each office has a local help desk department that is responsible for resetting passwordswithin the individual department’s office only. All user accounts are located in the default Users container. You need to create an organizational unit (OU) structure to support the delegation of authority requirements. You want to minimize the amount of administrative effort required to maintain the environment. What should you do?()A
Create a toplevel OU named BlueYonderAirlines_Users under the blueyonderairlines.com domain. Create a separate child OU for each office under BlueYonderAirlines_Users. Move the user accounts of all employees in each office to the child OU for that office.B
Create a toplevel OU named Main_Office under the blueyonderairlines.com domain. Move the user accounts of all users in the main office to the Main_Office OU.Create a separate child OU for each branch office under the Main_Office OU. Move the user accounts of all users in each branch office to the child OU for that office.C
Create a toplevel OU named BlueYonderAirlines_Users under the blueyonderairlines.com domain. Create a child OU named Central_Security under BlueYonderAirlines_Users. Move the user accounts of the central security department users to the Central_Security OU.Create a child OU named Help_Desk under BlueYonderAirlines_Users. Move the user accounts of the help desk users to the Help_Desk OU.D
Create a toplevel OU named BlueYonderAirlines_Users under the blueyonderairlines.com domain. Create a child OU named Central_Security under BlueYonderAirlines_Users. Move the user accounts of the central security department users to the Central_Security OU.Create a separate child OU under BlueYonderAirlines_Users for each office. Move the user accounts of the help desk users in each office to the child OU for that office.
考题
单选题A call logging process would be used by a technician in order to:()A
assign the appropriate status level for the problem.B
create records which enable user authentication.C
help maintain a balanced workload for the help desk technicians.D
identify common problems among many users.
考题
单选题Which of the following reasons indicate why it is important to have the user demonstrate the task they are trying to perform?()A
To help the technician learn how to perform the task B
To determine if the user is performing the task properly C
To determine if the user is authorized to perform the task D
To help the technician determine if there is a better way to perform the task in question
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